iLending

Loan Consultant

iLending

full-time

Posted on:

Location Type: Office

Location: Englewood • Arizona • Colorado • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $17 per hour

Job Level

Junior

About the role

  • Contact consumers via inbound & outbound phone calls (No cold calling)
  • Educate consumers on benefits of refinancing existing auto loans
  • Educate consumers on benefits of ancillary products iLending sells
  • Complete applications on behalf of interested consumers
  • Analyze consumers situation and identify potential solutions
  • Work with internal pricing analysts to find the best option for the consumer
  • Present refinance options and offer ancillary products to consumers
  • Assist consumers in gathering documentation to complete refinancing transaction

Requirements

  • Call center experience; preferably in sales
  • Strong orientation towards customer service
  • Excellent verbal and written communication skills
  • Demonstrated ability in overcoming objections
  • Financial services or automotive background a plus
  • Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
  • Ability to utilize dual monitors while navigating multiple systems
  • College degree preferred
  • Ability to build relationships within the department, across the company, and with outside partners
Benefits
  • Medical
  • Dental
  • Vision
  • PTO
  • 401(k) match
  • Health Savings Account (HSA)
  • Dependent Care Flexible Spending Account
  • Employer Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Employer Paid Short-Term and Long-Term Disability
  • Paid Parental Leave
  • Wellness Program
  • Financial Wellness Program
  • Tuition Reimbursement Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
call center experiencesalescustomer servicefinancial servicesautomotive backgroundMicrosoft OfficeExcelWordPowerPointapplication processing
Soft Skills
verbal communicationwritten communicationovercoming objectionsrelationship buildingcustomer orientation
Certifications
college degree