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About the role
Key responsibilities & impact- Conversion of qualified leads: you call back people who have already expressed interest in a green energy contract with ilek. Your role? Close the sale with flair.
- Retention & loyalty: you are the last line of defense to convince our customers to stay with the ilek experience.
- Advice & education: you are not just a salesperson; you are an energy expert (on the challenges of the energy transition, best consumption practices, etc.); that’s why we offer two weeks of training at the start.
- Performance: you maintain a high conversion rate and manage your performance metrics with agility.
Requirements
What you’ll need- You have prior successful experience in telephone sales.
- You are comfortable with various software tools, proficient in Google Workspace and, ideally, Notion and Slack.
- You are driven by challenges and have a commercial mindset: a customer’s “no” is a new challenge for you to take on!
- You demonstrate resilience and are not discouraged by refusals.
- You have strong listening, negotiation, and persuasion skills: you listen actively to better convince.
- You have good stress and emotion management.
- You are organized and detail-oriented.
- Nice to have: a genuine interest in the energy sector and, more broadly, ecological transition topics. It’s easier to sell what you believe in!
Benefits
Comp & perks- RTT (compensatory time off)
- Comprehensive onboarding and regular training
- Opportunity to join a purpose-driven, B Corp-certified company
- A flexible work environment with the option to work fully remotely from anywhere in France
- 60% employer contribution to Sidecare health insurance
- ilek team offers with discounts on energy bills
- Swile meal vouchers, 50% employer contribution
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
telephone salesperformance metrics managementconversion rate optimization
Soft Skills
resiliencelistening skillsnegotiation skillspersuasion skillsstress managementemotional managementorganizational skillsdetail-orientedcommercial mindsetagility