File Coordinator

IICRC

Job File Coordinator managing accurate documentation throughout the restoration process. Providing support to production teams, customers, and ensuring effective job file management with a customer-focused approach.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative capabilities with a focus on organization, communication, and problem-solving in a fast-paced environment. Proficient in managing schedules, coordinating teams, and maintaining accurate records within the restoration industry.

Highest-signal resume keywords

Restoration Industry ExperienceThird Party Administrator ExperienceGoogle Workspace ProficiencyAdministrative Experience (3-5 Years)Exceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyProfessionalismOrganizationMulti-taskingProblem-Solving

About the role

Key responsibilities & impact

Provide polite, empathetic, and professional assistance to our customers and teammates via phone, email, and text
Act as the air traffic controller for our team by coordinating schedules and dispatching crews to where they are needed most
Perform detailed and accurate data entry to ensure all job files and customer records are perfectly up to date
Provide vital daily administrative support and jump in to assist other departments as needed to keep the office running smoothly
Keep our digital files organized and easily accessible.

Requirements

What you’ll need

Experience in the restoration industry
Experience working with Third Party Administrators is a must
Administrative Experience: 3-5 years (preferred)
Exceptional Communication: You have excellent people skills and a warm, professional phone and email presence
Tech Savviness: You are highly proficient in Google Workspace and quick to learn new software
Superb Organization: You have a natural knack for multi-tasking, prioritizing, and keeping details from falling through the cracks
A Problem-Solving Mindset: You stay calm under pressure and love finding creative solutions in a fast-paced environment.

Benefits

Comp & perks

Health insurance
Paid time off
Vision insurance
401(k) matching
Dental insurance