Administrative Assistant

IICRC

Administrative Assistant coordinating schedules and supporting office operations for a remote team. Providing professional assistance to customers and maintaining data integrity in job files.

Posted 7/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional communication and organizational skills while providing administrative support in a fast-paced environment. Proficient in Google Workspace and experienced in maintaining data integrity and team collaboration.

Highest-signal resume keywords

Exceptional CommunicationTech SavvinessSuperb OrganizationProblem-Solving MindsetAdministrative Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryJob SchedulingAdministrative Support

Soft Skills

EmpathyMulti-TaskingPrioritization

Tools & Technologies

Google Workspace

Industry Keywords

Restoration IndustryTPA Experience

About the role

Key responsibilities & impact

First Impressions & Support: Provide polite, empathetic, and professional assistance to our customers and teammates via phone, email, and text.
Crew & Job Scheduling: Act as the air traffic controller for our team by coordinating schedules and dispatching crews to where they are needed most.
Data Integrity: Perform detailed and accurate data entry to ensure all job files and customer records are perfectly up to date.
Team Collaboration: Provide vital daily administrative support and jump in to assist other departments as needed to keep the office running smoothly.
Workspace Organization: Keep our digital files organized and easily accessible.

Requirements

What you’ll need

Exceptional Communication: You have excellent people skills and a warm, professional phone and email presence.
Tech Savviness: You are highly proficient in Google Workspace and quick to learn new software.
Superb Organization: You have a natural knack for multi-tasking, prioritizing, and keeping details from falling through the cracks.
A Problem-Solving Mindset: You stay calm under pressure and love finding creative solutions in a fast-paced environment.
Administrative Experience: 3-5 years (preferred).
Industry Experience: Experience in the restoration industry & working with TPA's (preferred).

Benefits

Comp & perks

Paid Time Off: Accrue time to unwind and recharge whenever you need it.
Life Insurance: We provide peace of mind with coverage that is 100% employer-funded.
Training & Development: Enhance your skills through our extensive educational programs.
401K Matching: Build your future with our retirement contribution matching.
Health Benefits: Comprehensive Medical, Dental, and Vision plans to keep you at your best.