Estimator – Project Coordinator

IICRC

Estimator & Project Coordinator for Paul Davis Restoration managing property damage claims with a focus on coordination and compliance. Engaging with insurance adjusters and TPAs throughout project lifecycles.

Posted 4/20/2026full-timeNorthern Virginia • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $58,000 - $68,000 per yearWebsite

About the role

Key responsibilities & impact

Create comprehensive, defensible estimates for contents and environmental losses using Xactimate and Symbility
Manage the supplement and revision process with insurance adjusters to secure final approvals and project funding
Apply carrier-specific SLA requirements to each estimate, including documentation standards, contact timeframes, and formatting protocols
Scope both residential and commercial losses across water, fire, smoke, mold, and environmental categories
Manage the complete job file in DASH, ensuring all required documentation, authorizations, and customer signatures are obtained and uploaded in real time
Maintain audit-ready job files at every stage — from initial intake through final invoice submission
Ensure zero documentation gaps between approved scope and billable work completed
Track and report on job status, open items, and billing milestones
Oversee and maintain compliance for all TPA assignments, specifically Alacrity Solutions, Contractor Connection, and PDRI
Monitor KPI performance metrics required by each TPA platform and escalate exceptions proactively
Serve as the internal subject matter expert on TPA assignment workflows, requirements, and performance standards
Coordinate daily schedules for contents and environmental field crews, aligning staffing to active job demands
Maintain an organized inventory system and contents map for the warehouse storage facility
Track item location, condition, and processing status from pack-out through pack-in and final return
Occasionally assist with on-site warehouse inventory management and physical organization as needed
Act as primary liaison between insurance adjusters, TPAs, homeowners, and internal field teams throughout each project
Monitor jobs from initial intake to final invoice, identifying and resolving bottlenecks to ensure a smooth customer experience
Conduct on-site property inspections as needed to support scoping accuracy and documentation
Maintain professional, service-oriented communication with distressed homeowners and insurance professionals at all stages

Requirements

What you’ll need

Minimum 2+ years of hands-on Xactimate experience — required
Minimum 2+ years of hands-on Symbility experience — required
Proven experience with DASH or equivalent job-tracking/file compliance software
Familiarity with Alacrity Solutions, Contractor Connection, and PDRI workflow and KPI requirements
Proficiency in Microsoft Office Suite — Outlook, Word, Excel
Solid understanding of IICRC standards as they relate to contents restoration and environmental remediation
Working knowledge of insurance carrier SLA frameworks and adjuster supplement processes
Familiarity with water, fire, smoke, mold, and environmental loss categories in a restoration context

Benefits

Comp & perks

401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

XactimateSymbilityDASHMicrosoft Office SuiteIICRC standardsinsurance carrier SLA frameworksadjuster supplement processes

Soft Skills

communicationorganizationproblem-solvingcustomer serviceliaison