Solutions Engineer

iHeartMedia

Solutions Engineer supporting iHeartMedia's AudioGraph programmatic broadcast radio platform. Handling sales support, deal execution, and client interactions to ensure quality and efficiency.

Posted 6/3/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $88,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Support pre-sale engagements by preparing technical materials, proposing deal parameters to meet client objectives, and building audience strategies aligned to agency buying workflows and KPIs.
Own and maintain reusable pitch assets—technical one-pagers, demo environments, objection-handling docs, and ROI calculators—so sellers can move deals forward efficiently.
Execute the standardized deal configuration process: audience strategy, market selection, measurement approach, and pricing structure—customizing templates for each opportunity.
Participate in pitch meetings and RFP responses alongside senior team members; own specific technical sections of the narrative.
Conduct recurring technical enablement sessions for sellers—workshops, deal clinics, and ad-hoc coaching on how to position AudioGraph capabilities.
Ensure seamless handoffs between sales, ops, and client services—no client should feel like they’re starting over with a new team at any stage.
Maintain and improve internal documentation—playbooks, configuration guides, and troubleshooting resources—so the team operates from a shared, current knowledge base.
Contribute to the product roadmap by documenting field-level technical feedback and packaging it into clear, prioritized requirements.
Participate in sprint reviews, beta testing, and partner integration testing for new platform capabilities.
Own specific workstreams such as demo environment management, measurement vendor onboarding, or DSP integration support.

Requirements

What you’ll need

3–5 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.
Familiarity with the programmatic supply chain: bid mechanics, deal structures (PMP/PG/preferred deals), header bidding, and SSP-DSP integration patterns.
Working knowledge of major DSPs (Amazon, TTD, DV360, Viant, Basis, or equivalent) from a technical integration or partner support perspective.
Hands-on experience with ad serving platforms (Triton, GAM, FreeWheel, or equivalent), including deal setup, inventory packaging, and basic troubleshooting.
Familiarity with audience data concepts: identity graphs, data onboarding, clean rooms, and how audience segments flow through the programmatic pipe.
Exposure to measurement and attribution methodologies (pixel-based, exposure file, foot traffic, brand lift) and at least one vendor in the space.
Ability to operate independently on defined workstreams and escalate effectively when complexity exceeds scope.
Strong communication—comfortable presenting to agency teams and equally comfortable working through a technical issue with an engineer.

Benefits

Comp & perks

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solutions engineeringtechnical account managementad operationsDSP integrationad serving platformsdeal setupinventory packagingmeasurement methodologiesaudience data conceptstechnical documentation

Soft Skills

strong communicationindependent operationescalation managementcollaborationpresentation skillscoachingproblem-solvingtechnical enablementaudience strategy developmentclient relationship management