Senior Solutions Engineer

iHeartMedia

Senior Solutions Engineer driving revenue and client retention through technical pre-sale engagements for AudioGraph. Enhancing operational infrastructure and supporting sales for a leading audio media company.

Posted 5/28/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $112,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

As Senior Solutions Engineer, you own the technical go-to-market for AudioGraph.
You are the most technically fluent person on the commercial side of the business—leading complex pre-sale engagements, designing repeatable implementation playbooks, and building the operational infrastructure for a best-in-class customer experience from first pitch through post-campaign wrap-up.
You will have direct, measurable impact on sales effectiveness, deal velocity, and client retention.
Lead technical pre-sale engagements with agency holding companies and mid-market agencies, translating AudioGraph capabilities into solutions that align with their buying workflows, planning tools, and KPIs.
Build reusable pitch assets—technical one-pagers, demo environments, objection-handling frameworks, ROI calculators—that equip sellers to move deals forward without waiting for SE availability.
Reduce time-to-proposal by owning a standardized deal configuration process: audience strategy, market selection, measurement approach, and pricing structure templated and ready to customize.
Participate directly in high-value pitch meetings and RFP responses; own the technical narrative that differentiates AudioGraph from competing audio solutions.
Train and enable the seller base through recurring technical workshops, deal clinics, and 1:1 coaching on how to position AudioGraph’s capabilities.
Design and own the end-to-end client lifecycle playbook. Ensure seamless handoffs between sales, ad ops, and client services at every stage transition—no client should ever feel like they’re starting over with a new team.
Architect campaign configurations for complex deals including audience layering, frequency management, creative specifications, and cross-platform measurement design.
Inform the product roadmap by synthesizing field-level technical feedback into prioritized requirements; participate in sprint reviews and beta testing for new capabilities.

Requirements

What you’ll need

5–8 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.
Deep understanding of the programmatic supply chain: bid mechanics, deal structures (PMP/PG/preferred deals), header bidding, and SSP-DSP integration patterns.
Direct experience with major DSPs (Amazon, TTD, DV360, Viant, Basis, or equivalent) from a technical integration or partner perspective.
Hands-on proficiency with ad serving platforms (Triton, GAM, FreeWheel, or equivalent), including deal setup, inventory packaging, and log-level troubleshooting.
Strong grasp of audience data architecture: identity graphs, data onboarding, clean rooms, and how audience segments flow through the programmatic pipe.
Experience with measurement and attribution methodologies (pixel-based, exposure file, foot traffic, brand lift) and at least one vendor in the space.
Demonstrated ability to operate independently in ambiguous environments and drive cross-functional projects without direct authority.
Excellent communication—comfortable presenting to agency leadership and equally comfortable debugging a bid stream with an engineer.

Benefits

Comp & perks

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solutions engineeringtechnical account managementad operationsprogrammatic advertisingDSP integrationad serving platformsaudience data architecturemeasurement methodologiesattribution methodologiesbid mechanics

Soft Skills

communicationindependent operationcross-functional project managementtraining and enablingclient lifecycle managementproblem-solvingpresentation skillscoachingcollaborationleadership