iHeartMedia

LOA and Accommodation Administrator

iHeartMedia

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $16 - $20 per hour

Job Level

JuniorMid-Level

About the role

  • We are seeking a detail-oriented and experienced Leave of Absence & ADA Administrator to support the management of employee leaves of absence and ADA accommodations.
  • This role requires a high level of confidentiality, strong knowledge of compliance requirements, and the ability to collaborate effectively across departments.
  • You’ll serve as a key resource for employees navigating time off, disability, and state leave integration—ensuring a seamless and supportive experience throughout the process.
  • What You'll Do:
  • Employee Support & Case Management
  • Handle sensitive and confidential employee issues related to benefits, leaves of absence, and ADA accommodations.
  • Respond to HR help tickets and resolve leave/accommodation related inquiries promptly and professionally.
  • Advise employees and managers on HR processes, EEOC standards, and federal/state leave and accommodation laws.
  • Provide accurate guidance on time off, disability coordination, paid family leave, and paid time off usage.
  • Communicate benefits process during leave periods.
  • Compliance & Documentation
  • Maintain up-to-date knowledge of federal and state statutory and regulatory requirements impacting HR practices.
  • Process leave documentation in compliance with applicable laws and company guidelines.
  • Organize and maintain accurate records and files related to leaves of absence and ADA accommodations.
  • Prepare LOA pay worksheets for the payroll team in alignment with payroll schedules.
  • Ensure compliance with all state leave benefit programs and coordinate pay and leave entitlements accordingly.
  • Cross-Functional Collaboration
  • Establish and maintain effective working relationships with employees, managers, Employee Relations, HR Business Partners, Legal, Payroll, Commissions, Risk Management, and the Employee Help Desk.
  • Serve as a subject matter expert for leave and accommodation policies, including updates driven by legislation.
  • Support leave-related projects and initiatives as needed.

Requirements

  • 2+ years of experience in leave and accommodation management.
  • Strong customer service and interpersonal skills; able to collaborate across all levels of the organization.
  • High stress tolerance and professionalism when handling sensitive situations.
  • Proficiency in Microsoft Office (especially Excel); ability to learn new systems quickly.
  • Experience with AbsenceTracker and Workday is a plus.
  • Media industry experience is a plus.
  • Respect for others and a strong belief that others should do this in return
  • Ability to work within prescribed guidelines without needing close supervision
  • Problem solving skills within established procedures
  • Understanding of when to seek guidance for unforeseen problems
  • Close attention to detail
  • Strong written and verbal communication skills
  • Ability to act in a professional manner and collaborate with colleagues of different levels