Field Services Technician I

IGT

Field Service Technician maintaining and repairing IGT lottery equipment at Las Vegas retailer locations. Installing devices, troubleshooting failures, delivering supplies, and training retailers.

Posted 8/5/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesJunior💰 $22 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining and servicing equipment, with a strong focus on technical repairs and customer service. Capable of troubleshooting and restoring equipment while adhering to safety and operational protocols.

Highest-signal resume keywords

Technical RepairsCustomer Service ExperienceValid Driver's LicenseEquipment TroubleshootingInventory Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical RepairsEquipment MaintenanceTroubleshootingLifting and Carrying EquipmentClimbing LaddersWorking with ToolsWorking with Electrical Current

Soft Skills

CommunicationOrganizational Skills

Tools & Technologies

IGT EquipmentCommunication Devices

Certifications & Qualifications

High School Degree or GED

Industry Keywords

Customer LocationsDispatchSecurity ClearanceBackground CheckPre-Placement PhysicalDrug Testing

About the role

Key responsibilities & impact

Maintain and service IGT equipment at retailer/customer locations
Respond to dispatches and drive to customer locations within an assigned zone
Transport, install, remove, and repair lottery equipment and communication devices
Organize and maintain IGT equipment, replacement parts, tools, and other equipment
Attend driver training and follow company vehicle use and maintenance policies
Troubleshoot malfunctioning equipment and restore it to working order in the field
Swap failed equipment, clean components, and make minor adjustments
Communicate with dispatchers
Report activity, arrival and departure times, equipment failures, problems, details, and resolutions to Dispatch
Deliver marketing supplies and consumable parts and track inventory
Provide basic or refresher training to retailer personnel
Complete forms documenting activities, equipment problems, and procedure improvement recommendations

Requirements

What you’ll need

High school degree or GED equivalent required
1 or more years of experience in a customer service-related position
1 or more years of experience in technical repairs
Valid driver's license required
Good driving record
Ability to correctly perceive colors
Ability to climb a ladder
Ability to lift and carry equipment weighing up to 50 pounds for a significant distance
Ability to sit and drive for prolonged periods
Dexterity when working with tools
Ability to work with moving parts and electrical current
Ability to work at heights, in close quarters, and in inclement weather
Must satisfy applicable security clearance, reference, background check, pre-placement physical, and drug testing requirements
May need to provide additional personal disclosures depending on jurisdiction

Benefits

Comp & perks

$22.37–$27.96 USD per hour estimated starting compensation
401(k) savings plan with company contributions
Medical, dental, and vision insurance
Life and disability coverage
Paid time off
Tuition reimbursement
Other wellness programs
Potential bonus or commission opportunities, depending on the role
Company vehicle for work-related use and maintenance under IGT vehicle policy