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IGT

Order Fulfillment Representative

IGT

Order Fulfillment Representative handling sales order processing of spare parts tickets for IGT. Collaborating with sales and customers to ensure timely and accurate product delivery at the Las Vegas location.

Posted 7/11/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesJunior💰 $20 - $24 per hourWebsite

About the role

Key responsibilities & impact
  • Performs sales order processing of spare parts tickets
  • Researching customer requests
  • Generating quotes
  • Managing orders
  • Planning and expediting shipments when necessary
  • Processes high volume parts tickets with guidance
  • Works with Inside Sales and customers to ensure timely and accurate documentation and delivery of machines
  • Achieves expected levels of accuracy in accordance with Tier II Quality Objectives
  • Coordinates between IGT departments and customer regarding order status, compliance issues, product availability, pricing, documentation and delivery of parts
  • Performs additional duties as assigned

Requirements

What you’ll need
  • High School Diploma or equivalent
  • 1 year of work experience preferably in a sales order administration or manufacturing customer service role
  • Proficiency in Microsoft Office Applications
  • Self starter and ability to produce high level results without supervision
  • Work well under pressure in a fast pace environment
  • Strong customer service experience
  • Professional phone etiquette
  • Cross-functional team communication with internal and external partners
  • High level attention to detail
  • Casino industry experience preferred
  • SAP experience preferred

Benefits

Comp & perks
  • Health insurance
  • 401(k) savings plan with company contributions
  • Medical, dental, and vision insurance
  • Life and disability coverage
  • Paid time off
  • Tuition reimbursement
  • Wellness programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales Order AdministrationQuote GenerationOrder ManagementShipment PlanningDocumentation Accuracy
Soft Skills
Self-StarterAbility to Work Under PressureProfessional Phone EtiquetteCross-Functional Communication
Certifications
High School Diploma or Equivalent