Technical Account Manager III

IGT

Technical Account Manager serving as a post-sales technical liaison for customer accounts at IGT. Supporting communication, coordination and alignment with customer needs while developing technical competency.

Posted 6/11/2026full-timeOregon • 🇺🇸 United StatesMid-LevelSenior💰 $94,020 - $110,880 per yearWebsite

About the role

Key responsibilities & impact

Supports assigned customer accounts with coordination and communication
Develops knowledge of IGT product platforms and customer environments
Assists with incident coordination and escalation management
Serve as a technical liaison for assigned accounts
Build relationships with customer technical contacts
Maintain working knowledge of environments and systems
Participate in customer reviews and meetings
Support issue resolution coordination
Track incidents and communicate updates

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
Significant experience in customer-facing technical roles (TAM, SE, Systems Engineering)
Deep understanding of enterprise software, infrastructure, and IT operations
Experience managing large-scale or complex customer environments
Strong executive communication, organizational, and leadership skills

Benefits

Comp & perks

401(k) savings plan with company contributions
Medical insurance
Dental insurance
Vision insurance
Life and disability coverage
Paid time off
Tuition reimbursement
Other wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise softwareIT operationsincident coordinationescalation managementcustomer account managementtechnical liaisonissue resolution

Soft Skills

executive communicationorganizational skillsleadership skillsrelationship building

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information Technology