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Technical Account Manager IV
IGTTechnical Account Manager responsible for post-sales technical ownership and managing customer accounts at IGT. Coordinating technical activities, ensuring alignment across support, engineering, and delivery teams.
Posted 6/11/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $113,770 - $130,000 per yearWebsite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
enterprise softwareinfrastructureIT operationscustomer environmentsupgradesdeploymentsoptimization improvementsincident communicationissue resolutionroot cause analysis
Soft Skills
executive communicationorganizational skillsleadership skillscoordinationguidancerisk identificationtrend analysistechnical liaisonteam collaborationcustomer-facing
Certifications & Qualifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information Technology
Industry Keywords
technical account managersystems engineeringcustomer successescalation pointtechnical reviewscomplex environmentsTAMSE
About the role
Key responsibilities & impact- Acts as technical owner for assigned accounts
- Manages complex environments
- Serves as escalation point
- Leads coordination across teams
- Provides guidance to TAM 3
- Serve as primary technical liaison
- Maintain deep understanding of environments
- Own coordination and communication
- Lead technical reviews
- Identify risks and trends
- Support upgrades and deployments
- Recommend optimization improvements
- Own incident communication
- Coordinate issue resolution
- Ensure follow-up and closure
- Drive root cause awareness
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
- Significant experience in customer-facing technical roles (TAM, SE, Systems Engineering)
- Deep understanding of enterprise software, infrastructure, and IT operations
- Experience managing large-scale or complex customer environments
- Strong executive communication, organizational, and leadership skills
Benefits
Comp & perks- 401(k) savings plan with company contributions
- Medical, dental, and vision insurance
- Life and disability coverage
- Paid time off
- Tuition reimbursement
- Other wellness programs