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Retail Sales Associate
IGS EnergyRetail Sales Associate representing IGS Energy at major retail partner locations. Providing exceptional customer experiences and recommending energy solutions while achieving sales objectives.
About the role
Key responsibilities & impact- Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
- Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
- Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
- Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
- Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
- Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.
Requirements
What you’ll need- Previous experience in sales, customer retention, retail, or account management is preferred
- Strong interpersonal, communication, and negotiation skills
- Demonstrated ability to build rapport with diverse customer groups
- Self-motivated with strong time management and organizational abilities
- Comfortable working independently and in a dynamic retail environment
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- High school diploma or equivalent required
- Reliable transportation to assigned retail and training locations
- Ability to stand for extended periods while working at a retail booth
- Ability to use an iPad or similar device to facilitate customer interactions
- Ability to lift up to 10 lbs (e.g., marketing materials, binders, devices)
Benefits
Comp & perks- Competitive Compensation & Rewards
- Competitive base salary ($20/hr; $41,600/yr)
- Uncapped commission structure ($20 - $30 per sale)
- Performance incentives and recognition programs
- Ability to earn additional incentive time off based on sales performance
- Comprehensive Benefits Package
- Medical, dental, and vision insurance
- 3 weeks paid time off in first year and company holidays
- Retirement savings plan (401k) + company match
- Employee discounts and retail partner perks
- Robust onboarding and ongoing training
- Continuous coaching and skill development
- Clear pathways for advancement within the organization
- Opportunities to become a subject matter expert in energy solutions
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillscommunication skillsnegotiation skillstime managementorganizational abilitiesself-motivatedability to build rapportcustomer retentionconsultative sellingdynamic retail environment
Certifications
high school diploma