Senior Consultant – Process Intelligence
iGrafx
full-time
Posted on:
Location Type: Remote
Location: Remote • Oregon • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
ETLRPASQL
About the role
- Lead discovery engagements to understand customer objectives, use cases, and operational challenges.
- Translate real-world business processes into insights using the iGrafx Process360 Live platform, uncovering inefficiencies, bottlenecks, and improvement opportunities.
- Guide customers through the Discover–Design–Optimize lifecycle, aligning solutions with KPIs and measurable outcomes.
- Deliver advisory services on process design, governance, continuous improvement, automation fit assessment, and operational resilience.
- Provide thought leadership on how process intelligence, modeling, simulation, risk, and controls come together to support enterprise transformation.
- Define data extraction requirements for process mining (systems, fields, events, relationships, timestamps).
- Collaborate with customer IT and data teams to ensure data availability, quality, and readiness.
- Manage and analyze datasets once delivered, but not perform hands-on ETL or data engineering work.
- Interpret data patterns to identify root causes, correlations, and improvement opportunities.
- Apply your functional and technical understanding to support configuration, setup, and management of the Process360 Live process mining environment.
- Assist clients and partners in establishing process repositories, simulations, KPI dashboards, and continuous monitoring frameworks.
- Plan and deliver process mining and process intelligence training programs.
- Partner closely with Sales, Pre-Sales, and Executive teams to shape deal strategy and solution design.
- Support sales cycles with discovery workshops, solution presentations, scoping, and development of proposals or SOWs.
- Lead or assist in proof-of-concept engagements that demonstrate value using real or sample data.
- Provide industry and domain expertise that strengthens customer confidence during evaluations.
- Identify new use cases, expansion opportunities, and platform capabilities that drive customer maturity.
- Contribute to customer success stories, frameworks, methodologies, and best practices that strengthen iGrafx’s market leadership.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or related field.
- 3–5 years of experience in Process Mining, Data Mining, BPM Consulting, or Process Intelligence roles.
- Strong domain knowledge in one or more core business areas such as Supply Chain, Finance, Procurement, Order-to-Cash, or Shared Services.
- Hands-on experience implementing or analyzing process mining with tools such as Celonis, ARIS, Signavio, or similar.
- Understanding of automation ecosystems (RPA, workflow automation, task mining) preferred.
- Experience advising clients on improvement opportunities, automation use cases, or transformation roadmaps.
- Basic understanding of SQL or other analytical languages (enough to interpret data, not to engineer it).
- Excellent communication, facilitation, and executive-facing presentation skills.
Benefits
- Competitive salaries
- Paid time off
- Matching 401(k) program
- Excellent health care, dental, and vision plans
- Life insurance and disability plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Process MiningData MiningBusiness Process Management (BPM)Process IntelligenceSQLData AnalysisProcess DesignAutomation AssessmentData ExtractionKPI Development
Soft skills
CommunicationFacilitationExecutive PresentationAdvisory SkillsCollaborationProblem SolvingLeadershipCustomer EngagementStrategic ThinkingTraining Delivery