Ignition

Technical Product Manager, Payments Infrastructure

Ignition

full-time

Posted on:

Location Type: Remote

Location: Remote • Sydney • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

Tech Stack

Ruby on Rails

About the role

  • Own the Payments Infrastructure roadmap: Define and prioritize initiatives that strengthen our payment foundations, including Stripe integration, fraud and risk systems, transaction processing, and reporting pipelines.
  • Partner with Engineering to evolve our platform architecture: Ensure our payments infrastructure is designed for scalability, resilience, and global expansion.
  • Be the primary liaison with Stripe and other external providers: Manage the technical relationship, stay ahead of API and policy changes, and coordinate testing, rollouts, and compliance requirements.
  • Collaborate with the Fraud and Risk Operations teams: Define requirements for monitoring, detection, and prevention systems; ensure alignment with compliance and financial operations goals.
  • Coordinate cross-team dependencies: Work with other product teams to understand their payments feature needs, translate them into platform requirements, and ensure timely delivery and prioritization.
  • Define and track metrics for platform health: Monitor key indicators like uptime, transaction success rate, latency, and operational costs; partner with Engineering to maintain a data-driven improvement loop.
  • Drive clarity across technical and non-technical audiences: Communicate platform decisions, trade-offs, and priorities transparently across the organization.
  • Ensure compliance and scalability: Partner with Legal, Finance, and external partners to ensure adherence to regulatory and security requirements across geographies.
  • Champion first-principles problem solving and continuous learning: Use experimentation and analysis to guide infrastructure evolution and measure impact.

Requirements

  • 3+ years of product management experience, including 1+ years as a Technical or Platform PM working on infrastructure, APIs, or systems at scale.
  • Strong technical understanding of payment rails, third-party payment processors (e.g., Stripe, Adyen), and fraud/risk systems.
  • Experience working closely with engineering teams on architecture, system design, and integration planning.
  • Proven ability to manage cross-team dependencies and platform roadmaps, balancing stakeholder needs with technical constraints.
  • Exceptional collaboration and communication skills; comfortable translating between business, technical, and partner audiences.
  • Analytical and data-driven mindset: able to define, track, and act on KPIs for reliability, efficiency, and performance.
  • Low ego, high ownership: works collaboratively to drive impact, not recognition.
  • Bonus: experience in regulated or high-compliance environments (e.g., FinTech, Payments, Financial Services).
Benefits
  • Employee stock options from day one
  • 20 days of accrued annual leave/vacation plus 10 wellbeing days to prioritize yourself and your loved ones
  • Additional paid day off to celebrate your birthday, along with volunteering leave
  • Health, dental, and vision benefits starting immediately
  • Annual education allowance reimbursement to support your professional development
  • Employee recognition program
  • Quarterly wellness allowance to invest in your personal wellness
  • Paid subscriptions to Headspace and LifeWorks EAP & Wellbeing Platform
  • Flexible working arrangements, supported by WFH reimbursement and technology allowance to ensure your safety while working from home
  • Personal tax return assistance (since we're in the accounting business!)
  • Paid parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
payments infrastructureStripe integrationfraud systemsrisk systemstransaction processingreporting pipelinesAPI managementsystem designKPI trackingdata-driven improvement
Soft skills
collaborationcommunicationproblem solvinganalytical mindsetstakeholder managementcross-team coordinationtranslating technical conceptsownershipadaptabilityclarity in decision making