Ignite IT -  Innovation & Technology

Operations

• Manage, track, report, process and assign tickets daily.
• Responsible for opening, tracking and closing tickets.
• Perform proactive network and systems monitoring.
• Assist in restoring service when outages occur.
• Review tickets daily and reprioritize as needed to ensure compliance with Service Level Agreements (SLA).
• Define and classify level, priority and nature of problem, request and/or issue.
• Evaluate and prioritize incoming telephone, voice mail, e-mail, and in-person requests.
• Actively manage incident tickets and provide status updates on each ticket per SLA.
• Work with customers to collect information about problems and lead customers through diagnostic procedures to determine the source issue.
• Ability to craft technical and professionally written outage notifications and updates to incident stakeholders.
• Conduct continuous improvement service desk support and update knowledge base as required.
• Perform systems administration troubleshooting and support.
• Work in shift duties which includes 1st, 2nd, 3rd and swing shift.

Enterprise Operations Center Engineer

Manager

• Lead initial technical discovery efforts across legacy SAS systems.
• Partner with Cloud Architect and Technical SMEs to define target-state cloud-native architecture.
• Translate system-level modernization goals into actionable epics and initial product backlog.
• Identify migration sequencing strategy (refactor vs lift-and-shift).
• Establish MVP/Proof-of-Concept scope for initial modernization slice.
• Coordinate early governance artifacts (architecture reviews, EWG alignment).
• Establish and manage Agile Scrum or Kanban delivery framework.
• Build and maintain backlog aligned to modernization roadmap.
• Facilitate sprint planning, backlog refinement, and retrospectives.
• Ensure alignment between Product Owner (Federal) and technical team.
• Drive sprint-level execution across: Cloud Architecture, Cloud Engineering, Data Engineering, Application Development (Python), Testing (manual & automated), DevSecOps.
• Lead migration of on-prem SAS systems to AWS cloud-native architecture.
• Coordinate deployment of applications leveraging AWS services such as: Lambda, Fargate, Glue, Aurora/Postgres, S3, Batch, CloudWatch, Secrets Manager.
• Ensure Infrastructure-as-Code and CI/CD practices are implemented.
• Oversee containerization and serverless deployment strategies.
• Coordinate environment provisioning within EDL constraints.
• Ensure CI/CD pipelines are implemented and integrated with automated testing.
• Oversee regression validation between legacy SAS outputs and Python outputs.
• Integrate security scanning and vulnerability remediation into sprint cycles.
• Coordinate automated test framework implementation.
• Ensure quality gates are embedded in delivery lifecycle.
• Coordinate architecture documentation for: Enterprise Working Group (EWG), Architecture Review Board, Interface Control Documents (ICDs).
• Support Authority to Operate (ATO) readiness activities.
• Maintain alignment with Zero Trust, IUS, and Census security policies.
• Ensure traceability between requirements, backlog items, and delivered capabilities.
• Manage integration touchpoints across: Mojo, DICE, EDL, Tabulation, Processing systems, Downstream dissemination systems.
• Identify and mitigate cross-workstream risks.
• Plan modernization sequencing to avoid production disruption.
• Align delivery milestones with ACS operational cycles.
• Develop phased migration roadmap across multiple systems.
• Identify candidate systems for initial modernization.
• Prioritize low-risk, high-learning MVP slices.
• Manage parallel validation strategies where needed.
• Monitor risks associated with questionnaire changes and output comparability.

Cloud Manager

Engineer

• Directory Management: Design, deploy, and maintain a highly available NetIQ eDirectory environment across multiple platforms (Linux/Unix/Windows).
• Custom Development: Develop and maintain custom NetIQ Identity Manager (IDM) drivers and workflows using XML, Java, and ECMAScript.
• Tooling & Automation: Build custom support tools and monitoring scripts (Python, Bash, or PowerShell) to automate provisioning, de-provisioning, directory health checks, replication monitoring, and mass data updates.
• Integration: Develop and validate custom LDAP/JDBC connectors for integrating the directory with modern web services (REST/SOAP), USAccess SIP, and SQL databases.
• Schema Engineering: Manage and extend custom eDirectory schemas to support new/existing application integration requirements while ensuring referential integrity and performance.
• Security & Troubleshooting: Act as the Level 3 SME for complex authentication issues, directory corruption, and performance tuning (indexing and partitioning).

Senior Identity Engineer

Technical Project Manager

• Lead the execution of modernization initiatives supporting the U.S. Census Bureau’s American Community Survey (ACS) systems.
• Manage an Agile modernization team that delivers cloud-native, AWS-based solutions, replacing legacy SAS-based systems with Python and modern data architectures.
• Establish and manage Agile Scrum or Kanban delivery framework.
• Ensure alignment between Product Owner (Federal) and technical team.
• Drive sprint-level execution across Cloud Architecture, Cloud Engineering, Data Engineering, Application Development (Python), Testing (manual & automated), DevSecOps.
• Lead migration of on-prem SAS systems to AWS cloud-native architecture.
• Ensure Infrastructure-as-Code and CI/CD practices are implemented.
• Oversee containerization and serverless deployment strategies.
• Ensure CI/CD pipelines are implemented and integrated with automated testing.
• Coordinate architecture documentation for Enterprise Working Group (EWG), Architecture Review Board, and more.
• Identify and mitigate cross-workstream risks.
• Develop phased migration roadmap across multiple systems.

IT Project Manager

System Administrator

• Manage the complete lifecycle (provisioning, patching, upgrading, decommissioning) of all RHEL servers supporting the enterprise.
• Develop and maintain automation using Ansible, Bash, and/or Python to ensure consistent and rapid deployment of enterprise-wide changes.
• Deploy and maintain servers in clustered environments.
• Proactively monitor and tune the performance of the RHEL environment to support high-throughput, low-latency data processing and ingestion.
• Perform kernel-level tuning (sysctl), I/O optimization, and network performance analysis.
• Troubleshoot and resolve complex performance bottlenecks related to CPU, memory, storage, and networking.
• Serve as an escalation point for both the Operations Center and other Unix team members.
• Triage and resolve infrastructure issues, providing root cause analysis.
• Work closely with application, storage, and network teams to resolve cross-domain service issues.
• Work with the Backup team to ensure consistent backups of all Linux servers.
• Implement and maintain system security in accordance with federal standards (NIST, FISMA, and DISA STIGs).
• Manage user access and system entitlements, including SSSD/LDAP/Active Directory integration.
• Troubleshoot and resolve SELinux problems.
• Participate in security audits and provide remediation for findings.
• Participate in an on-call rotation for 24/7/365 operational support.

Senior Linux Administrator

Accountant

• Maintain financial records
• Ensure compliance with IRS rules and regulations
• Record statements
• Balance ledgers for regular reports

Staff Accountant

Revenue Operations

• Define and execute enterprise growth strategy across federal markets
• Own Business Development and Capture functions
• Build and manage a qualified, winnable pipeline (12–36 months)
• Lead bid/no‑bid decisions and win strategy development
• Drive customer engagement, requirement shaping, and competitive positioning
• Own contract vehicle, teaming, JV, and mentor‑protégé strategies
• Own revenue performance, backlog, and forecasting
• Partner with Operations to ensure contracts are fully staffed and performing
• Drive option‑year exercise, task‑order wins, and contract growth
• Ensure margin discipline and revenue predictability
• Lead late‑stage recompete execution and customer retention
• Align growth pursuits with delivery capacity and financial targets
• Establish growth and revenue metrics, dashboards, and accountability
• Provide regular pipeline and revenue reporting to the CEO and COO
• Recruit, develop, and lead high‑performing BD, Capture, and Account teams

Chief Growth and Revenue Officer

Product Designer

• Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in innovative technology? Join us and unleash your potential working in an Agile environment while modernizing enterprise systems and applications needed to support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. As a Senior UI/UX Development Designer, you operate as part of a dynamic and passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS). You will be focused on the design and delivery of software solutions associated with customer-defined systems and software projects by working in close collaboration with software developers/engineers, stakeholders, and end users within Agile processes. Applicants to this role should be ready to provide portfolios of their previous design work along with their resume.

Senior UI/UX Development Designer – US Citizen Required

Program Manager

• Oversee daily technical operations across on-premises data centers and hybrid cloud environments.
• Work with the customers to shape requirements and develop roadmaps and plans.
• Act as the primary bridge between the program office and the technical leads (e.g., Operations and Engineering) to ensure project plans and schedules are met.
• Proactively identify and resolve systemic bottlenecks across the program whether they are technical, procedural, or resource-based to improve operations
• Manage optimized staffing levels across multiple shifts to ensure high-priority engineering projects do not compromise the stability of baseline operations.
• Spearhead a comprehensive review of the program’s Knowledge Base, replacing outdated documentation with "living" wikis and version-controlled scripts that ensure consistency across all shifts and locations.

Technical Deputy Program Manager

Backend Engineer

• Convert SAS programs into Python and/or R code following defined standards
• Translate:
• - SAS DATA steps
• - PROC SQL
• - Statistical PROCs
• - SAS Macros into Python/R functions or modules
• Implement data ingestion, transformation, and analytics workflows
• Perform **side-by-side validation** of SAS vs Python/R outputs
• Debug discrepancies in calculations or statistical results
• Write clean, maintainable, well-documented Python/R code
• Develop unit tests and validation scripts
• Optimize performance for large datasets
• Collaborate closely with architects and data stakeholders
• Participate in code reviews and knowledge transfer

SAS to Python/R Migration Developer

• Lead **enterprise-scale migrations** from SAS (Base SAS, PROC SQL, STAT, ETS, MACRO, etc.) to Python and/or R
• Perform **detailed SAS estate assessments**, including:
• - Code inventory and dependency mapping
• - Macro complexity analysis
• - Data access patterns (SAS datasets, DBs, flat files)
• - Statistical method equivalency analysis
• Define **target-state architecture** for Python/R analytics platforms (libraries, frameworks, environments)
• Establish **migration patterns and standards**, including:
• - SAS PROC → Python/R library mappings
• - Macro-to-function translation strategies
• - Reusable templates and shared components
• Design **validation and reconciliation frameworks** to ensure:
• - Statistical equivalence
• - Numeric tolerances
• - Regulatory and audit compliance
• Guide performance optimization strategies for large datasets
• Identify **automation opportunities** (code scanners, translators, test harnesses)
• Lead technical reviews and approve migrated code
• Mentor developers and review complex conversions
• Communicate migration risks, tradeoffs, and timelines to leadership

SAS to Python/R Migration Architect

Cloud Engineer

• Conduct cloud readiness assessments and create migration plans to facilitate smooth transitions to AWS.
• Design and architect scalable, secure, and cost-effective cloud solutions on AWS, utilizing cloud-native technologies.
• Engage with customers to gather requirements, understand their application architecture, and provide tailored cloud migration strategies.
• Collaborate closely with engineering teams to ensure the seamless deployment of applications and services.
• Configure and implement Continuous Integration/Continuous Deployment (CI/CD) pipelines to automate builds, testing, and deployment in the AWS environment
• Provide guidance on best practices for cloud application design, deployment, and optimization including through use of Infrastructure as Code (IaC).
• Provide expertise and support for migrations from on-premises computing infrastructure to AWS cloud ensuring data integrity, minimal downtime, and high availability.
• Provide architectural guidance to development teams on operational issues involving database design and implementation.
• Provide SME recommendations for big data storing solutions, installations, and configurations while ensuring scaling needs.
• Support database analysis, architecture, design, development, administration and capacity/storage, implementation, and operations of multi-terabytes scalable enterprise end-to-end backend database systems.
• Experience modernizing and operating cloud computing environments supporting applications that leverage J2EE, Tomcat, Oracle RAC, MariaDB, PostgreSQL, Aurora, ElasticSearch, OpenSearch ensuring data integrity, minimal downtime, and high availability.
• Provide expertise and support to architect cloud-native Extract, Transform, Load (ETL) processes utilizing AWS Step Functions, Lamda, and Eventbrite for improved automation and maintainability.
• Stay updated on emerging cloud technologies and industry trends to continually enhance our service offerings.
• Lead and mentor team members in implementing cloud solutions, ensuring adherence to architectural standards.
• Review security scans, accessibility audits, and performance testing to ensure full compliance with cybersecurity requirements; and, review results and provide mitigation or improvement plans where necessary and support the implementation of remediation activities to resolve and identified issues.

Cloud Engineer, SME

• Accountable for overall program performance and communicates with stakeholders regarding the technical scope and the overall attributes of the program
• Attends government meetings and manages contract level deliverables/reports
• Oversees performance under the contract (quality, risk, budget, schedule, etc.)
• Initiates and approves recruiting, hiring, personnel actions, subcontracting, and other corporate support activities to meet program requirements
• Complies with program reporting, delivery, and invoicing requirements

Full-stack Engineer

• Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in innovative technology?
• Join us and unleash your potential working in an Agile environment while modernizing enterprise systems and applications needed to support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity.
• As a Senior Software Architect, you operate as part of a dynamic and passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS).
• You will be focused on the delivery of software solutions associated with customer-defined systems and software projects by working in close collaboration with software developers/engineers, stakeholders, and end users within Agile processes.

Senior Software Architect

• The U.S. Department of Census is seeking an experienced and highly technical Storage Engineer to manage and maintain our mission-critical enterprise storage and Storage Area Network (SAN) infrastructure.
• This position is responsible for the complete lifecycle management of our storage solutions, ensuring the integrity, performance, and availability of data supporting vital national programs.
• Design, configure, install, and maintain IBM FlashSystem 9200 and 9500 storage arrays.
• Manage all aspects of storage provisioning, including LUN creation, masking, and volume management.
• Implement and manage data replication services (Global Mirror, Metro Mirror) for disaster recovery and high availability.
• Perform firmware upgrades, patching, and hardware replacements on storage arrays and controllers.
• Manage and maintain the enterprise Brocade SAN fabric across multiple data centers.
• Utilize SANnav for fabric management, zoning (standard and enhanced), performance monitoring, and troubleshooting.
• Ensure SAN health, security, and compliance with best practices.
• Proactively monitor storage performance and health using IBM Spectrum Control and Galileo Performance Explorer.
• Analyze performance metrics to identify bottlenecks, troubleshoot latency issues, and ensure service level agreements (SLAs).
• Conduct comprehensive capacity planning, forecasting future storage needs, and generating regular reports for stakeholders.
• Serve as the senior escalation point for all storage and SAN-related incidents.
• Collaborate with virtualization, server, and database teams to provision storage and resolve complex cross-domain issues.
• Develop and maintain system documentation, operational procedures (SOPs), and data maps.
• Implement and validate security controls in accordance with NIST and FISMA guidelines.
• Participate in an on-call rotation for 24/7/365 operational support.