Ignis Agency

Account Executive

• Engage and interact with fans through chat platforms
• Conduct outbound prospecting and lead qualification via digital channels
• Manage the full sales cycle from first contact to deal closure
• Maintain accurate CRM records and prepare customized offers
• Build long-term relationships with customers and ensure satisfaction
• Collaborate with internal marketing and sales teams to improve results

Sales Representative

Customer Support

• Resolve customer inquiries via Intercom (chat and email).
• Diagnose technical bugs and escalate to engineering with clear documentation.
• Guide users through complex marketing automation and CRM workflows.
• Improve our Knowledge Base by identifying common user hurdles.
• Maintain professional, high-standard written English in every interaction.

Sales Representative

Customer Service Agent – Technical SaaS Support