Project Coordinator, Supply Chain Solutions

IFS

Project Coordinator supporting solution delivery and success services at IFS. Managing customer communications and project timelines in a dynamic environment.

Posted 6/17/2026full-timeRemote • Illinois • 🇺🇸 United StatesJunior💰 $70,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Serve as a primary coordination point for customer communication related to change requests and advisory services
Track and manage incoming tickets, ensuring proper prioritization, assignment, and follow-through
Coordinate internal resources across delivery, support, and advisory teams to align with project needs
Monitor project timelines and deadlines, proactively identifying risks and escalating issues as needed
Facilitate status updates, meetings, and reporting for both internal stakeholders and customers
Maintain accurate documentation of project activities, deliverables, and communications
Support planning and execution of advisory services engagements
Ensure high-quality delivery by tracking progress and verifying completion of assigned tasks
Assist in continuous improvement of processes for ticket management and service delivery

Requirements

What you’ll need

Bachelor’s degree in business, supply chain, information systems, or related field
1–3 years of experience in project coordination, customer support, or similar role (preferably in software or supply chain domain)
Experience working with ticketing systems and project tracking tools like Monday.com
Exposure to supply chain or enterprise software environments is a plus
Familiarity with cloud platforms (Amazon, Azure, or Google) is a plus
Comfortable using AI tools to improve productivity and workflow

Benefits

Comp & perks

Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project coordinationcustomer supportticket managementservice deliveryprocess improvement

Soft Skills

communicationorganizationproblem-solvingrisk managementteam coordination