Backend Engineer

• Precisely triage and resolve support inquiries for our German- and English-speaking customers.
• Write and maintain tips, knowledge-base articles, and troubleshooting guides based on resolved support cases.
• Deeply understand Copperleaf’s functional capabilities and how they map to your customers’ business processes and strategy.
• Manage all support needs end-to-end and be accountable for product-support service delivery.
• Act as the liaison between customers and the release team during system upgrades, handling all coordination and rollout tasks.
• Lead monthly calls with customers to review performance insights, enhancement requests, and evolving business requirements.

Consultant Business Applications, German

Software Developer, C++, C#

Software Developer, C++, C#

Experienced Python/Django Developer

Senior Backend Engineer

Senior Backend Engineer, Java, Spring Boot