French Speaking Analyst, People Operations

IFF

French Speaking Analyst at IFF managing employee inquiries and HR operations processes. Collaborating with global teams while maintaining employee data and documentation in a hybrid role.

Posted 7/8/2026full-timeBudapest • 🇭🇺 HungaryMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage inbound queries through the Ticket Service System from IFF employees.
Leverage knowledge bases to provide consistent customer service and effective solutions to employee and manager inquiries.
Educate employees and managers on available HR resources and encourage the use of self-service tools.
Redirect or escalate inquiries as appropriate within Human Resources Shared Services, Human Resources Business Partners, Centers of Excellence, or Payroll teams.
Maintain employee data in Human Resources Information Systems, including employee lifecycle changes.
Create and maintain employee documentation, including personnel files and records retention activities.
Apply sound judgment and discretion when handling sensitive and confidential information.
Identify opportunities to improve daily processes and support the implementation of continuous improvement initiatives.
Collaborate with stakeholders and team members while supporting ad hoc projects and operational activities.

Requirements

What you’ll need

Excellent French and English language skills, both verbal and written.
Bachelor's degree in Human Resources or a related field preferred.
Excellent customer service skills with a strong desire to resolve issues effectively.
Strong written and verbal communication skills.
Well-versed in handling confidential HR information with a high level of professionalism.
Working knowledge of Microsoft Office applications; typing proficiency is required.
Detail-oriented with the ability to maintain accuracy and timeliness while managing a high volume of inquiries.
Team player with the ability to collaborate effectively across functions and build strong partnerships with diverse stakeholders.
Ability to work in a dynamic, global environment while balancing multiple priorities.

Benefits

Comp & perks

Health insurance
Professional onboarding process within a multinational and supportive environment
Training opportunities and learning & development programs from day one
Team-building activities and collaborative culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Human Resources ManagementEmployee Data MaintenanceDocumentation CreationProcess ImprovementTyping Proficiency

Soft Skills

Strong Communication SkillsTeam CollaborationProfessionalismProblem-SolvingAdaptability

Certifications

Bachelor's Degree In Human Resources