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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IFFMAN processes and FAD workflows, with a strong ability to document business requirements and facilitate User Acceptance Testing (UAT). Proven skills in stakeholder management and process improvement within cross-functional teams.
Highest-signal resume keywords
IFFMAN ExpertiseFAD Process KnowledgeUser Acceptance Testing (UAT)Business Requirements DocumentationProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements DocumentationFunctional SpecificationsUser StoriesTest Scenario CreationDefect ManagementData ValidationProcess ControlsOperational Governance
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsStakeholder ManagementOrganizational Skills
Industry Keywords
Digital TransformationSystem MigrationChange ManagementOperational ConstraintsException Handling
About the role
Key responsibilities & impact- Act as the primary business SME and end-user representative for the IFFMAN retirement and migration to Innocore/Phoenix 3.
- Provide expertise on IFFMAN processes, FAD workflows, business rules, operational constraints, and exception handling.
- Gather, validate, and document business requirements, translating them into functional specifications, user stories, and acceptance criteria.
- Partner with FAD, IT, and business stakeholders to ensure the future solution meets operational and usability needs.
- Identify process gaps, dependencies, risks, and opportunities for improvement, automation, and productivity gains.
- Develop, execute, and document User Acceptance Testing (UAT) scenarios, test cases, and validation evidence.
- Support defect triage, re-testing activities, and validation of data integrity and business rule compliance.
- Evaluate the business impact of system and process changes and provide recommendations to support solution enhancements.
- Contribute to change management, training materials, user guidance, adoption feedback, and go-live readiness assessments.
Requirements
What you’ll need- Strong hands-on experience with IFFMAN and a deep understanding of FAD processes, workflows, business rules, and operational requirements.
- Proven ability to document business requirements, process flows, functional specifications, and user stories in a structured manner.
- Experience contributing to system migrations, digital transformation initiatives, process improvements, or business change projects.
- Familiarity with User Acceptance Testing (UAT), including test scenario creation, execution, defect management, and business validation.
- Strong analytical and problem-solving skills, with the ability to identify process gaps, dependencies, and improvement opportunities.
- Knowledge of business data validation, process controls, and operational governance requirements.
- Ability to work effectively in cross-functional teams involving business users, IT teams, and project stakeholders.
- Strong communication and stakeholder management skills, with the ability to influence and build alignment across functions.
- Self-motivated and highly organized, with the ability to manage priorities in a structured project delivery environment.
Benefits
Comp & perks- 8% holiday allowance and a competitive annual bonus scheme (AIP)
- Individual Choice Budget (IKB), which can be used flexibly (e.g., additional vacation days or monthly payout)
- 25 vacation days plus additional ADV days
- Commuting allowance (€0.23/km, up to 72 km one way) or full reimbursement of public transport (2nd class)
- Competitive pension scheme, company-paid disability insurance and enhanced parental leave
- Access to an Employee Assistance Program (EAP) providing confidential wellbeing, financial, and personal support, along with employee resource groups and year-round activities such as workshops, sports events, volunteering, and social gatherings.