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About the role
Key responsibilities & impact- Lead and execute customer bakery trials, ensuring successful commercialization and performance at plant scale
- Partner with account managers to support customer meetings, trials, and technical sales activities
- Apply deep expertise in baking processes, formulations, and ingredient functionality to solve customer challenges
- Serve as the primary technical interface during plant trials, service visits, and product evaluations
- Troubleshoot product performance issues during trials, scale-up, and post-sale implementation
- Support lab-based formulation development and testing when not traveling
- Act as a technical bridge between R&D, sales, and customer operations
- Validate alternative raw materials and support supply continuity through technical trial execution
Requirements
What you’ll need- 10+ years of experience in bakery, food manufacturing, or ingredient applications
- Strong hands-on expertise in commercial baking processes (e.g., high-speed bread, buns, sweet goods)
- Proven experience leading plant trials in customer bakery environments
- Ability to translate technical insights into clear, customer-facing solutions
- Strong collaboration and communication skills across sales, R&D, and operations
- Highly practical, credible, hands-on problem solver with plant-floor experience
- Willingness to travel up to 70% in a field-based role
Benefits
Comp & perks- medical
- dental
- vision
- 401k
- vacation
- holidays
- 16 weeks paid parental leave (maternity and paternity)
- annual bonus plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
baking processesformulationsingredient functionalityplant trialscommercial bakinghigh-speed breadbunssweet goodstroubleshootingformulation development
Soft Skills
collaborationcommunicationproblem solvingcustomer-facing solutionshands-on expertisecredibilitytechnical insightscustomer supporttechnical interfacefield-based role