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IFF

Account Manager – Consumer Fragrances

IFF

Account Manager driving sales growth initiatives in the fragrance industry. Collaborating with customers and internal teams to deliver relevant solutions in a dynamic market environment.

Posted 5/23/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

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Soft Skills
customer relationship managementstrategic negotiationcommunicationcollaborationproject management
Industry Keywords
fragrance industrymarket share growthcustomer needs analysisregulatory requirementscross cultural teamscross functional teams

About the role

Key responsibilities & impact
  • Support in building knowledge of specific market, customer environment and specific customer activities, strategies, brands, markets, consumers via all available sources
  • Responsible for driving sustainable profitable sales and market share growth by identifying customers’ needs & opportunities, and risks
  • Building long term customer relationships, leading, and executing activities and delivering relevant solutions aligned with corporate strategy
  • Develop understanding of customer decision making criteria
  • In collaboration with colleagues, understand customer regulatory requirements/changes
  • Lead the strategic commercial negotiation (annual pricing, payment terms, rebate/cost savings, supply agreements)
  • Communicate account plan and engage with internal stakeholders
  • Manage reactive and proactive customers projects pipeline including country studies, consumer studies, etc.

Requirements

What you’ll need
  • Minimum 5 years of Experience in the Fragrance industry
  • Experience in working with international, cross cultural and cross functional teams

Benefits

Comp & perks
  • Home office opportunity
  • Training opportunities
  • Learning and development programs