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About the role
Key responsibilities & impact- Manage and grow a strategic portfolio of dairy customers, acting as the primary commercial interface with IFF
- Develop a deep understanding of customer needs, formulations, and market trends across dairy applications (cheese, yogurt, desserts, ice cream, beverages, alternatives)
- Build and execute robust account plans aligned with customer strategies and IFF business objectives
- Drive profitable growth through value-based selling, portfolio optimization, and new business development
- Lead commercial negotiations including pricing, contracts, supply agreements, and margin improvement initiatives
- Collaborate cross-functionally (Applications, Regulatory, Marketing, Operations) to deliver innovative solutions from concept to commercialization
- Ensure accurate sales forecasting and align with Supply Chain to meet customer service and delivery expectations
- Monitor regulatory requirements and ensure compliance within customer projects and commercial activities
- Lead and continuously improve project execution through clear milestones, tracking, and post-project reviews
Requirements
What you’ll need- At least 5 years of experience in B2B sales, technical sales, or account management within the dairy or food ingredients industry
- Strong knowledge of dairy applications and ingredient systems (e.g., proteins, hydrocolloids, food protection solutions)
- Proven ability to manage customer relationships and deliver commercial results
- Strong business acumen, including pricing, margin management, and forecasting
- Experience leading cross-functional projects and coordinating stakeholders
- Excellent communication, presentation, and negotiation skills
- Analytical mindset with the ability to translate market insights into business opportunities
- Fluent in English with the ability to work in a global, multicultural environment
Benefits
Comp & perks- Opportunity to work with leading global customers in the dairy industry
- Exposure to innovative ingredient solutions and cutting-edge applications
- Collaborative and cross-functional international environment
- Learning and development opportunities to support your career growth
- Flexible work arrangements depending on location
- Inclusive and diverse workplace culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salestechnical salesaccount managementdairy applicationsingredient systemspricingmargin managementsales forecastingproject executionmarket insights
Soft Skills
customer relationship managementbusiness acumencross-functional project leadershipcommunication skillspresentation skillsnegotiation skillsanalytical mindsetstakeholder coordinationcollaborationproblem-solving