Vice President – Client Management

IFF

Vice President of Client Management overseeing lending operations and borrower relationships at IFF. Driving processes and strategic initiatives to support nonprofits in achieving growth goals.

Posted 5/8/2026full-timeChicago • Illinois, Missouri, Montana, Ohio • 🇺🇸 United StatesLead💰 $175,000 - $227,000 per yearWebsite

About the role

Key responsibilities & impact

Operate as both an internal strategist and relationship leader
Balance internal process rigor with external partnership management
Bring structure while remaining flexible to borrower needs
Build and oversee the internal systems and processes that support post-closing execution.
Ensure consistency, accuracy, and efficiency with long-term client interface.
Monitor portfolio performance, with ongoing identification of opportunities and risks
Support borrowers through opportunities and challenges with a solutions-oriented, relationship-driven approach
Maintain approachable, steady, and relationship-oriented leadership style

Requirements

What you’ll need

Bachelor’s Degree required, preferably in business, accounting or finance.
Significant experience (10+ years) in lending, portfolio management, asset management, or lending operations.
Strong understanding of the full lending lifecycle, particularly post-closing execution and portfolio oversight.
Demonstrated success leading and managing high performing teams.
Experience managing borrower or partner relationships over time.
Demonstrated ability to build or improve operational processes and systems.
Strong problem-solving skills with a solutions-oriented mindset.
Ability to identify and manage risk proactively while maintaining relationships.
Clear communication skills and strong organizational judgment.
Comfort working in evolving, ambiguous environments.
Ability to balance detail-oriented execution with broader strategic awareness.

Benefits

Comp & perks

Medical, dental, and vision insurance
Paid time off
401(k) retirement plan with employer contribution
Life Insurance
Short and long term disability
Work-Life Balance Benefits
Hybrid workplace
Summer Fridays
Employee Development Benefits
Professional development stipend
Mentorship program
Wellness programs
Employee assistance
Referral Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

lendingportfolio managementasset managementlending operationspost-closing executionoperational processesrisk managementproblem-solvingstrategic awareness

Soft Skills

relationship managementleadershipcommunicationorganizational judgmentflexibilitysolutions-oriented mindsetdetail-oriented executionapproachabilityteam management

Certifications

Bachelor’s Degree