Director, Internal Communications

IFF

Director of Internal Communications at IFF leading global internal engagement strategies. Overseeing execution of effective communication standards and enhancing employee engagement across the organization.

Posted 4/4/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $182,248 - $227,810 per yearWebsite

About the role

Key responsibilities & impact

Define and lead IFF’s global internal communications strategy aligned with enterprise priorities and culture.
Establish the enterprise internal narrative, messaging frameworks, and editorial standards for clarity and consistency.
Translate complex strategy, transformation, and change initiatives into clear, relevant employee communications.
Execute day‑to‑day communications—drafting content, handling quick‑turn requests, and publishing timely updates across platforms.
Write, edit, and publish stories, announcements, and leadership messages with strong editorial judgment.
Partner with executive leadership and the VP of Corporate Communications to shape CEO and enterprise‑level messaging.
Lead employee engagement communications and convert insights (surveys, feedback) into targeted, sustained communication plans.
Own internal communication channels, governance, and standards; develop templates, playbooks, and self‑service guidance.
Define communications success metrics and use insights to continually refine content, channels, and strategy.

Requirements

What you’ll need

Bachelor’s degree or above, ideally in Journalism, Communications, Public Relations, English, or a related field.
Extensive experience in internal communications, employee engagement, or corporate communications in a global, matrixed company.
Ability to work hands‑on—drafting content, managing platforms, and addressing rapid-turn requests with accuracy and speed.
Proven capability to balance strategic leadership with flawless day‑to‑day execution.
Experience advising and partnering with senior executives and C‑suite leaders.
Exceptional writing, storytelling, editing, and content judgment skills across formats and time horizons.
Strong understanding of change communications and employee engagement drivers.
Experience building governance, frameworks, and processes that elevate communication quality and consistency.
Ability to influence, align, and enable cross‑functional contributors without direct reporting authority.

Benefits

Comp & perks

Competitive compensation and performance‑based incentives.
Comprehensive medical, dental, and vision benefits.
401(k) with company match.
Hybrid work flexibility with on‑site collaboration in NYC.
Global career development opportunities and access to world‑class learning.
Purpose‑driven culture committed to innovation, sustainability, and employee wellbeing.

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Hard Skills & Tools

internal communicationsemployee engagementcorporate communicationscontent draftingstorytellingeditingcommunication metricsgovernance frameworkschange communications

Soft Skills

strategic leadershipexecutioninfluencingalignmentcross-functional collaborationeditorial judgmentcommunication claritycontent judgmentresponsiveness

Certifications

Bachelor’s degreedegree in Journalismdegree in Communicationsdegree in Public Relationsdegree in English