Director, Internal Communications
IFF
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $182,248 - $227,810 per year
Job Level
About the role
- Define and lead IFF’s global internal communications strategy aligned with enterprise priorities and culture.
- Establish the enterprise internal narrative, messaging frameworks, and editorial standards for clarity and consistency.
- Translate complex strategy, transformation, and change initiatives into clear, relevant employee communications.
- Execute day‑to‑day communications—drafting content, handling quick‑turn requests, and publishing timely updates across platforms.
- Write, edit, and publish stories, announcements, and leadership messages with strong editorial judgment.
- Partner with executive leadership and the VP of Corporate Communications to shape CEO and enterprise‑level messaging.
- Lead employee engagement communications and convert insights (surveys, feedback) into targeted, sustained communication plans.
- Own internal communication channels, governance, and standards; develop templates, playbooks, and self‑service guidance.
- Define communications success metrics and use insights to continually refine content, channels, and strategy.
Requirements
- Bachelor’s degree or above, ideally in Journalism, Communications, Public Relations, English, or a related field.
- Extensive experience in internal communications, employee engagement, or corporate communications in a global, matrixed company.
- Ability to work hands‑on—drafting content, managing platforms, and addressing rapid-turn requests with accuracy and speed.
- Proven capability to balance strategic leadership with flawless day‑to‑day execution.
- Experience advising and partnering with senior executives and C‑suite leaders.
- Exceptional writing, storytelling, editing, and content judgment skills across formats and time horizons.
- Strong understanding of change communications and employee engagement drivers.
- Experience building governance, frameworks, and processes that elevate communication quality and consistency.
- Ability to influence, align, and enable cross‑functional contributors without direct reporting authority.
Benefits
- Competitive compensation and performance‑based incentives.
- Comprehensive medical, dental, and vision benefits.
- 401(k) with company match.
- Hybrid work flexibility with on‑site collaboration in NYC.
- Global career development opportunities and access to world‑class learning.
- Purpose‑driven culture committed to innovation, sustainability, and employee wellbeing.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
internal communicationsemployee engagementcorporate communicationscontent draftingstorytellingeditingcommunication metricsgovernance frameworkschange communications
Soft Skills
strategic leadershipexecutioninfluencingalignmentcross-functional collaborationeditorial judgmentcommunication claritycontent judgmentresponsiveness
Certifications
Bachelor’s degreedegree in Journalismdegree in Communicationsdegree in Public Relationsdegree in English