IDT BY INDET GROUP

Product Manager

• Define the roadmap for the native AI Agent in UContact, starting with outbound scenarios (collections, BPO campaigns, and proactive outreach).
• Own the product vision: a native AI Agent embedded directly into the UContact flow builder, operating on a point-and-click, no-code basis.
• Coordinate with the UContact engineering team (Uruguay) and the AI Agent team (US/Israel) to deliver a seamless, integrated user experience.
• Prioritize inbound vs. outbound features, scope development milestones, and establish clear definitions of done (DoD).
• Collaborate with Karina and Santiago (UContact co-POs) on core foundational work, including password management, user impersonation, and provisioning.
• Own the Huddle AI Studio roadmap, enabling customer-configurable AI analysis profiles for meetings.
• Drive the Settings AI Assistant from initial scoping through final delivery, partnering closely with engineering on an MCP-first approach.
• Manage the packaging and tier positioning for the Coach + Huddle AI Studio bundle.
• Deliver post-summary webhooks in close collaboration with the engineering team.
• Translate complex AI capabilities into clear, customer-facing value propositions that the sales team can lead with.
• Define key success metrics for every shipped feature, focusing on adoption, conversion, and retention.
• Present product strategy and status updates to the executive team and the Board of Directors.

Product Manager, AI

• Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration.
• Spend significant time with restaurant owners, operators, managers, and staff to deeply understand workflows, operational pain points, and unmet needs.
• Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
• Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
• Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
• Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
• Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
• Define and monitor key product metrics, using data to improve product performance and customer outcomes continuously.
• Serve as the internal subject matter expert for the Restaurant POS platform and advocate for the voice of the customer across the organization.

Product Manager, AI

Senior Product Manager – Restaurant Point of Sale