Retail Account Manager – NRS, Retail Services

IDT BY INDET GROUP

Retail Account Manager driving sales for IDT's National Retail Solutions portfolio and managing retail accounts. Balancing consultative sales with account management responsibilities in a hybrid work environment.

Posted 7/21/2026full-timeDes Moines • Iowa • 🇺🇸 United StatesJunior💰 $31,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving product sales, managing customer relationships, and providing technical support for Point-of-Sale systems. Proficient in route sales and inventory management while ensuring high customer satisfaction and effective communication.

Highest-signal resume keywords

Retail Sales ExperienceMerchant Services KnowledgeBilingual in English and SpanishRoute Sales ManagementTech Savvy with CRM Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Point-of-Sale (POS) SalesMerchant ServicesSales ManagementCash Payment CollectionInventory Management

Soft Skills

Attention to DetailPresentation SkillsMultitaskingCustomer Relationship ManagementResilience

Tools & Technologies

MS OfficeCRM ToolsTabletsBluetooth Equipment

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Retail AccountsCustomer SatisfactionUpsell OpportunitiesMerchant Application ProcessTech Support

About the role

Key responsibilities & impact

Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.

Requirements

What you’ll need

Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.

Benefits

Comp & perks

Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).