Perform Salesforce administrator functions including maintenance/updates, system backups, security, roles, profiles, sharing rules, workflows, custom reports, dashboards and groups.
Develop, implement, and support enterprise custom and packaged applications and other internal software programs used by end users in the organization.
Perform a variety of systems related analytical activities to support application functionality, availability and performance.
Analyze, understand, and translate business needs into technical configurations that administrators and developers can use as guidelines for configuration and/or programming work.
Configure Salesforce to satisfy business requirements.
Provide daily system/application administration.
Maintain system and application backup/recovery and patching.
Manage access and security of the systems and applications.
Monitor and proactively support system/application capacity planning and stability.
Assess technical requirements of requests and scope for projects and communicate results to the business clients, project teams, and IT counterparts.

Requirements

5 to 7+ years of experience in performing Salesforce administrator functions and working with Salesforce build tools (e.g. Salesforce DX, Github, Github Actions etc.)
Salesforce configuration experience.
Experience with Sales Cloud CPQ and Subscription Management is a plus.
Service Cloud and Experience Cloud is a plus.
Bachelor's degree or equivalent combination of education and experience required.
Strong communication skills, both verbal and written, including the ability to translate technical subject matter to non-technical audiences.
Excellent problem-solving skills as well as exceptional customer service as well as business relationship-building skills required.
Ability to work independently and within teams.

Benefits

Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce administrationSalesforce configurationSales Cloud CPQSubscription ManagementService CloudExperience Cloudsystem backupscustom reportsdashboardsworkflows

Soft Skills

communication skillsproblem-solving skillscustomer servicebusiness relationship-buildingability to work independentlyteam collaboration