IDEXX

Project Manager – Veterinary Software

IDEXX

full-time

Posted on:

Location Type: Remote

Location: Remote • Maine, Texas • 🇺🇸 United States

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Salary

💰 $66,000 per year

Job Level

JuniorMid-Level

About the role

  • Lead multi-site rollouts of veterinary software for top corporate and university accounts.
  • Manage multi-site software rollouts, ensuring all requirements, timelines, budgets, and customer satisfaction goals are met.
  • Keep stakeholders informed about progress, risks, and expectations.
  • Document activities, identify obstacles, track costs, and report results.
  • Assist internal partners with periodic audits to confirm compliance with IDEXX processes and ISO standards.
  • Foster partnerships with internal teams as well as external partners, hospitals, stakeholders, and sponsors.

Requirements

  • 2-4 years of Project Coordination or Management experience.
  • 5+ years of customer service experience.
  • Experience in SaaS onboarding delivery preferred.
  • Experience within the Veterinary industry preferred.
  • Experience with project management tools and collaboration platforms such as OneNote, Smartsheet, and GuideCX is beneficial (not required).
  • Strong written and verbal communication skills.
  • Strong attention to detail.
  • Experience with communication delivery to the C-Suite preferred.
  • Ability to devise tracking systems and efficient reporting.
  • Ability to adapt to changing situations and navigate ambiguity.
  • Strong organizational skills with the ability to prioritize and follow up.
  • Ability to multitask.
  • Effective project administration skills and/or task management skills.
  • Self-starter.
Benefits
  • Day-One On the job training and career advancement opportunities
  • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and much more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Project CoordinationProject ManagementSaaS onboardingCompliance auditingTracking systemsReporting
Soft skills
CommunicationAttention to detailOrganizational skillsMultitaskingAdaptabilitySelf-starter