Customer Support

• Work closely with Field Sales Professionals and Customer Support
• Develop strategies to maintain and grow Customer Accounts
• Install, onboard, and train staff in clinics on IDEXX products and services
• Identify customer needs and present solutions
• Assist with critical customer need visits and provide onsite technical support
• Visit customers in the field every day
• Manage schedule and travel based on customer needs
• Focus on professional development and growth

Field Support Representative

Project Support Specialist

Team Leader – Customer Service

Customer Care Process Excellence Manager

Bilingual Customer Support, Polish/English – Music Streaming