Key Account Manager

IDEX Corporation

Key Account Manager growing IDEX’s semiconductor materials solutions business across US semiconductor metrology accounts. Aligning customer projects, forecasts, factory capacity, and new product introductions.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $112,700 - $169,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in semiconductor metrology and inspection, with a strong ability to drive business growth through strategic upselling and customer relationship management. Proficient in forecasting, production lifecycle understanding, and utilizing ERP software for data synthesis.

Highest-signal resume keywords

Semiconductor Metrology Inspection ToolsBusiness DevelopmentForecasting and Demand PlanningCustomer Relationship ManagementTechnical Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Semiconductor Metrology InspectionOpticsLaser Machine ProcessingHigh Voltage FeedthroughsPrecision MachiningERP SoftwareAdvanced Excel FunctionsMEDDPICC Process80/20 ProcessProduction Lifecycle Understanding

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationRelationship ManagementProblem-SolvingCustomer Advocacy

Tools & Technologies

Microsoft OfficeCustom CRM SystemsCustom ERP Systems

Certifications & Qualifications

U.S. Person Qualification for ITAR/EAR

Industry Keywords

Supply Chain ConstraintsNPI ProcessFactory PerformanceRolling Demand ForecastsCapacity Planning

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Execute IDEX Material Science Solutions’ strategic growth intent through 2030 within key semiconductor metrology and inspection accounts
Identify customer pain points, align MSS and customer business roadmaps, and develop new business opportunities
Drive share-of-wallet growth through strategic upselling of technologies, materials, and services
Complete MEDDPICC and 80/20 processes for incoming requests and outgoing quotes
Lead projects from ideation through production and align customer timelines with production scheduling
Represent the voice of the customer and ensure critical requirements are incorporated into solutions
Build and maintain 12-month rolling demand forecasts for raw-material procurement and factory-capacity planning
Identify forecast and purchase-order gaps and mitigate under-utilization or capacity risks
Conduct face-to-face meetings with customer stakeholders for business reviews, opportunities, quality, and scorecard feedback
Serve as the primary escalation path for customer concerns regarding factory performance
Coordinate with Production, Quality, Supply Chain, and Enterprise Solutions Engineering teams on capacity, constraints, quality, and delivery schedules

Requirements

What you’ll need

3 years or more of prior experience in a technically-oriented Sales role
Strong verbal and written communication skills
High technical fluency in one or more of semiconductor metrology inspection tools, optics, laser machine processing, high voltage feedthroughs, or precision machining
Basic computer skills, including Microsoft Office proficiency
Experience with custom CRM and ERP systems
Ability to consistently represent the business in the best light in all circumstances
Proven ability to find and close new business opportunities in a technical or industrial landscape
Deep understanding of the production lifecycle, lead times, supply chain constraints, and NPI process
Ability to synthesize complex data into accurate forecasts using ERP software and advanced Excel functions
Ability to communicate "no" or "not yet" to customers while preserving relationships and protecting operational integrity
May need to qualify as a U.S. Person for positions involving ITAR or EAR-controlled goods and technologies

Benefits

Comp & perks

Performance based bonus plan eligibility
Health benefits
401(k) retirement savings program with company match
PTO