Services and Product Specialist
IDEMIA
full-time
Posted on:
Location Type: Office
Location: France
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About the role
- Analyze, troubleshoot and resolve tickets
- Document customer problems and escalate issues
- Maintain IT infrastructure and backend components
Requirements
- Technical knowledge in application performance
- Experience in troubleshooting and system upgrades
- Ability to manage customer support
Benefits
- Growth opportunities
- International collaboration
- Safe world contribution
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
application performancetroubleshootingsystem upgradesIT infrastructurebackend components
Soft Skills
customer supportproblem-solvingcommunication