Services and Product Specialist
IDEMIA
full-time
Posted on:
Location Type: Office
Location: 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Analyze, troubleshoot and resolve tickets
- Document customer problems and escalate issues
- Maintain IT infrastructure and backend components
Requirements
- Technical knowledge in application performance
- Experience in troubleshooting and system upgrades
- Ability to manage customer support
Benefits
- Growth opportunities
- International collaboration
- Safe world contribution
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
application performancetroubleshootingsystem upgradesIT infrastructurebackend components
Soft skills
customer supportproblem-solvingcommunication