Customer Service Executive
IDEMIA
full-time
Posted on:
Location Type: Office
Location: 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Execute customer contracts and maximize customer satisfaction
- Assist the Account Manager with service delivery
- Respond to incoming customer requests and inquiries
- Perform administrative tasks related to customer service
Requirements
- Coordinate contract execution with relevant stakeholders
- Manage the Sales Order process for customer activities
- Support regulatory compliance requirements
- Manage customer queries and complaints
- Prepare customer-facing work under supervision
- Prepare reports and presentations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer satisfactionservice deliveryadministrative taskscoordinationcustomer queriescomplaint managementreport preparationpresentation preparation