Ideas United

Account Manager

• Support 5 - 6 accounts across multiple teams, concurrently, developing positive working relationships
• Serve as backup to Account Manager as the day-to-day contact on accounts, providing status updates and reports and relaying all client feedback to the internal team
• Research client business and help identify future opportunities
• Work with other internal departments, namely Project Operations, in order to assist with the progress of all projects
• Ensure timely delivery of all assets

Account Coordinator

Project Manager

• Lead as a Strategic Business Partner: Align project objectives with organizational goals, ensuring each project supports Ideas United's broader strategic direction. Make decisions that prioritize the best interests of the partner, project team, and overall business success.
• Project Planning and Execution: Develop detailed project budgets, timelines, and resource allocations accurately, adapting as needed to meet project goals. Demonstrate deep project understanding by knowing the ins and outs of a project so thoroughly that your teams innately trust you to provide insight and guidance.
• Clearly Communicate Project Status and Mitigate Risks: Build trust through consistent, actionable communication with all project stakeholders to promote clarity, accountability, and alignment. Provide timely status updates, highlighting potential risks and making recommendations to successfully resolve issues.
• Guide Cross-Functional Teams: Lead and motivate internal cross-functional teams, including creative, production, and post-production resources. Foster a collaborative environment that encourages engagement, adaptability, and community building.
• Leverage Project Management Tools: Maintain deep familiarity with agency-wide project management tools, including Google Suite, Monday.com, Ruddr, Concur, and Slack, to drive efficient delivery of scoped work.
• Engage Stakeholders and Build Relationships: Manage relationships with internal and external stakeholders, tailoring communication to address varying needs and perspectives. Ensure alignment among all parties involved to support successful project outcomes.
• Support New Business Efforts: Assist the sales, growth, and account management teams with new business proposals, bringing innovative ideas to the table to support project and organizational growth.
• Travel up to 10%: Support iU team onsite at events as needed, including potential engagements outside of Atlanta.