iDeals

Sales Operations Specialist

iDeals

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇴 Colombia

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Job Level

Junior

Tech Stack

SQLTableau

About the role

  • Provide essential support for the Inside Sales Team: addressing inquiries related to sales workflows and product information, and delivering insightful reports to help the Management Team make informed decisions
  • Review, evaluate, and update current sales processes, implementing market best practices and transforming insights into actionable plans
  • Collaborate with cross-functional teams to align sales processes with organizational goals
  • Improve the clarity and accuracy of data in our CRM and maintain process documentation
  • Conduct market research in new areas to support expansion into new regions
  • Manage tools licenses and the seamless transition to new instruments
  • Execute automated outreach campaigns, using platforms like LinkedIn to identify high-potential leads and support the Inside Sales team in connecting with them
  • Support onboarding processes for new sales hires

Requirements

  • Advanced English Proficiency (C1 level), both spoken and written, for effective communication and influencing
  • 1+ year of experience as a Sales Operations Specialist with a prior sales background and demonstrated expertise in managing and optimizing sales processes
  • Comprehensive understanding of the sales process, its key stages and goals
  • Excellent analytical skills and systemic thinking to navigate database software, write reports, and search for patterns
  • Experience in sourcing leads, conducting data searches, and analysis
  • Proficiency in Google Spreadsheets/Excel and demonstrated competence in handling CRM
  • High-level planning and organizational skills
  • Commitment to self-development and continuous learning
  • Nice to have: Experience working in a B2B SaaS company
  • Nice to have: Knowledge of outbound sales processes and lead generation
  • Nice to have: Proficiency using Tableau, SQL
Benefits
  • Remote-first flexibility to shape your ideal workday
  • Home workplace budget
  • Co-working expense coverage
  • Individual IT budget for extra equipment
  • Top-tier tech and AI-powered tools
  • Access to Ideals Academy with numerous courses
  • Investment in external L&D activities
  • Guidance in Personal Development Plan creation
  • Professional literature and subscriptions coverage
  • Support of your passion as a speaker or writer
  • Internal talent mobility opportunities
  • Tailored Wellness Package for your physical and mental health
  • Funding for sports competitions
  • Paid health-related time-off
  • Team-building offline and online events
  • Budget for local gatherings in global locations
  • Generous internal referral program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales operationssales process optimizationdata analysislead sourcingreport writingCRM managementGoogle SpreadsheetsExcelTableauSQL
Soft skills
advanced English proficiencyanalytical skillssystemic thinkingplanning skillsorganizational skillscommunication skillsinfluencing skillscommitment to self-developmentcollaborationadaptability