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IT Systems Administrator
Ideal SidingIT Systems Administrator supporting IT operations and WordPress administration for Ideal Siding. Collaborating with internal teams and external vendors to ensure smooth IT processes.
Tech Stack
Tools & technologiesDNSWordPress
About the role
Key responsibilities & impact- Support the company’s day-to-day IT operations, CRM administration, user onboarding, and technical maintenance of the company’s WordPress websites and related web infrastructure.
- Act as the internal IT point of contact for WordPress websites and related web infrastructure.
- Support WordPress administration, including users, permissions, access, plugins, themes, and basic configuration.
- Coordinate with external website developers, hosting providers, and maintenance vendors.
- Support website-related technical needs, including hosting, DNS, SSL, domains, backups, staging, uptime, security, and deployment coordination.
- Assist with basic website troubleshooting, light HTML/CSS edits, integrations, forms, APIs, and third-party tools.
- Maintain website documentation, access records, vendor contacts, and technical processes.
- Help ensure website updates, fixes, and vendor work are properly tested, tracked, and documented.
- Support daily IT operations for franchise partners and HQ staff.
- Assist with onboarding, offboarding, user accounts, access changes, MFA, and permission reviews.
- Provide internal helpdesk support, troubleshooting, and escalation management.
- Support Google Workspace and other SaaS platform administration.
- Maintain IT asset records, system inventories, SOPs, access lists, and internal documentation.
Requirements
What you’ll need- Working knowledge of WordPress administration and common website technical issues (1-3 years of experience)
- Experience in IT support, systems administration, or a similar technical support role.
- Understanding of hosting, DNS, SSL, domains, backups, staging environments, and website infrastructure.
- Experience with user access management, SaaS administration, MFA, and basic security best practices.
- Familiarity with Google Workspace administration.
- Basic HTML/CSS knowledge.
- Strong documentation, organization, troubleshooting, and follow-through skills.
- Ability to coordinate with vendors, internal teams, and non-technical stakeholders.
Benefits
Comp & perks- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
WordPress administrationHTMLCSSuser access managementSaaS administrationMFAsecurity best practiceshostingDNSSSL
Soft Skills
documentationorganizationtroubleshootingfollow-throughcoordinationcommunication