Icy Strait Point - Hoonah Alaska

IT Support

• Design, develop, and maintain internal web applications and software solutions that support business objectives.
• Work with full-stack technologies to improve systems, automate processes, and enhance operational efficiency.
• Manage, maintain, and optimize databases to support data integrity, reporting, and application integration.
• Provide technical support across IT areas, including workstations, servers, networks, software, and business systems.
• Research, evaluate, and learn new technologies to solve business and technical challenges.
• Develop automation and systems integration solutions to streamline IT operations.
• Support IT security, compliance, and best practices throughout the software development lifecycle and IT environment.
• Adapt to changing priorities and business needs in a fast-moving, growth-oriented organization.
• Support IT projects across multiple locations, including travel as needed.
• Perform other duties as assigned to support the effectiveness and continued growth of the IT department.

IT Specialist

Security Engineer

• A Security Guard is responsible for monitoring the assigned specific area, ensuring proper identification, evicting trespassers and writing reports detailing any occurrences during their shift.
• Monitoring activities in assigned location on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure.
• Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over.
• Controlling the entrance and departure of employees, visitors, and vehicles according to protocols.
• Providing detailed reports on daily activities and any incidents that may have occurred to management.
• Using provided communication devices such as two-way radios in a clear and concise manner.
• Performing CPR or first aid when needed.
• Any other duties as assigned by management.

Security Staff

Payroll

• Assist in processing bi-weekly payrolls in ADP Workforce Now across multiple entities
• Review timecards and exception reports for accuracy and compliance
• Ensure timely payroll submission and funding
• Validate earnings, deductions, taxes, and benefit elections
• Process off-cycle payrolls, adjustments, and corrections
• Process personnel actions in ADP, including hires, terminations, pay changes, and job changes
• Verify all payroll-related actions are approved and properly documented
• Maintain accurate employee master data
• Coordinate with Human Resources to resolve payroll discrepancies
• Ensure compliance with federal, state, and local payroll regulations
• Monitor overtime calculations and Alaska labor law requirements
• Support ACA tracking, garnishments, and workers’ compensation reporting
• Maintain payroll controls, procedures, and documentation
• Prepare payroll registers, funding reports, and audit documentation
• Reconcile payroll to the general ledger and benefit invoices
• Support month-end and year-end close processes
• Assist with year-end tax reporting, including W-2 processing
• Provide payroll data for audits, budgeting, and financial analysis
• Maintain and update payroll procedures and documentation
• Identify and implement process improvements
• Support system upgrades and integrations
• Respond to employee payroll inquiries
• Research and resolve discrepancies
• Perform other duties as assigned

Payroll and Benefits Specialist

Manager

• Oversee daily tour operations to ensure safe, efficient, and high-quality delivery.
• Support guest satisfaction, employee engagement, and operational consistency while supervising and coaching all seasonal supervisors.
• Maintain oversight of each tour, support ship communication, and assist the Director of Excursions with operational needs.
• Manage labor alignment, help keep staffing within budget, and contribute to financial forecasting and overall departmental performance.
• Build and maintain strong working relationships with shipboard shore excursion staff.
• Assist with new tour development, allocations, and operational input for proposals.
• Conduct weekly, and as needed, meetings with Excursions Supervisors and Staff to provide coaching, operational updates and morale support.
• Ensure all tour equipment is operational and tour ready, including routine cleaning, service checks, and compliance.

IT Specialist

Security Staff

Payroll and Benefits Specialist

Excursions Manager