Claims System Technical Project Manager III

ICW Group

Project Manager leading multiple project teams in the insurance sector for ICW Group. Focusing on delivering impactful business results and project success across various projects.

Posted 5/24/2026full-timeSan Diego • California, Nevada, Pennsylvania • 🇺🇸 United StatesSeniorLead💰 $121,624 - $217,711 per yearWebsite

Tech Stack

Tools & technologies

ITSMPMP

About the role

Key responsibilities & impact

Manages multiple project teams or a single large team on project of greater complexity and risk
Manages the team’s execution of project tasks in an outcome focused mindset demonstrating a high degree of integrity
Manages the team’s approach to addressing change or stressful situations
Enables an environment where collaboration is effective and focused on delivering impactful business results
Seeks opportunities to improve the team’s value by providing constructive suggestions
Leverages data when making decisions, gathers new information and insights to work through complex issues
Communicates progress and escalations effectively
Leads internal status meetings and effectively captures, stores, and distributes meeting notes
Collaborates closely with technical teams to develop and track release milestones and schedules
Leverages and recommends project management principles and best practices to ensure the success of project
Guides other team members on project management best practices and continues to expand mastery of his/her own
Coordinates project activities, identifies appropriate resources needed, and develops schedules to ensure timely completion of the project
Assists with vendor management efforts and ensures agreements are met
Monitors the compliance of project plans by ensuring team members follow policies and procedures
Understands, tracks, and communicates issues, risks, and action items in a timely manner
Tracks key project milestones and adjusts project plans and/or resources to meet the needs of customers
Collaborates with business and project team to define project scope, requirements, and deliverables
Provides regular updates and progress reports to internal teams and stakeholders
Creates and executes project plans and revises as appropriate to meet continuously changing needs and requirements
Serves as partner and key point of contact for stakeholders to ensure success
Acts as point of escalation internally for all issues
Coordinates activities and promotes project vision and objectives with project team
Maintains and cultivates working relationships with team members and other involved departments
Provides insight into key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, and discussing involvement of business processes
Facilitates decisions necessary for project delivery by communicating tough issues and keeping an independent opinion

Requirements

What you’ll need

A bachelor’s degree from an accredited college or university (or an equivalent combination of education and experience) required
Requires at least 7 years of relevant claims handling/leadership or technology experience and 5 years of project management experience
Prior lead, supervisory, or management experience and insurance industry experience required
Insurance certification in one or more domain-specific areas (AINS, AIC, ARM, etc.), Project Management Professional (PMP), IT Service Management (ITIL), or Process Optimization (BPM, Six Sigma, Lean) certifications preferred.

Benefits

Comp & perks

Challenging work and the ability to make a difference
You will have a voice and feel a sense of belonging
We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
Bonus potential for all positions
Paid Time Off
Paid holidays throughout the calendar year
Want to continue learning? We’ll support you 100%

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementclaims handlingvendor managementrisk managementdata analysisproject planningresource allocationmilestone trackingcompliance monitoringprocess optimization

Soft Skills

leadershipcommunicationcollaborationproblem-solvingadaptabilityintegrityteam managementstakeholder engagementdecision-makingconflict resolution

Certifications

Project Management Professional (PMP)IT Service Management (ITIL)AINSAICARMBPMSix SigmaLean