Claims Examiner – Workers' Compensation
ICW Group
full-time
Posted on:
Location Type: Hybrid
Location: Lisle • Illinois • United States
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Salary
💰 $61,979 - $97,736 per year
Job Level
About the role
- Handles a variety of claims with a focus on providing the highest level of service for policyholders and ICW Group
- Manages all aspects of a complex claims inventory
- Effectively communicates with policyholders, agents, attorneys, and witnesses to gather information
- Promptly investigates claims to determine exposure, works with appropriate experts and makes strategic recommendations
- Utilizes appropriate resolution tactics (e.g., mediation, negotiation, denial, litigation or offer)
- Operates within the requirements of related state and/or the governing entity rules and regulations as well as internal claims handling policies
- Collaborates with team members from various departments for project and process discussions
- Acts as a Subject Matter Expert for the department and provides training for less experienced team members
Requirements
- Bachelor's degree from an accredited institution (or equivalent education and experience)
- 1+ years of related claims experience or completion of ICW Claims Academy
- Certification that meets the minimum standards of training, experience, and skill required (WCCA and WCCP preferred)
- State Workers Compensation License is required in some branches.
- Basic understanding of laws and jurisdictional restraints to manage claims
- Good verbal communication skills, time management, attention to detail and organizational skills required
- Ability to read, analyze, and interpret technical journals, financial reports, and legal documents
- Ability to write reports, business correspondence, and procedure manuals.
Benefits
- Generous medical, dental, and vision plans
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Support for continued learning
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementinvestigationmediationnegotiationlitigationreport writinglegal document interpretationtime managementattention to detailorganizational skills
Soft Skills
communicationcollaborationtrainingstrategic thinkingproblem-solving
Certifications
WCCAWCCPState Workers Compensation License