Senior Analyst, Application Techno-Functional – Manufacturing & Procurement

ICU Medical

Senior Analyst managing Oracle E-Business Suite applications for manufacturing and quality. Leading application support initiatives and ensuring business processes optimization.

Posted 4/29/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

OracleServiceNow

About the role

Key responsibilities & impact

Manage application support team, including hiring, training, scheduling, and conducting semi-annual evaluations
Provide technical leadership on business systems architecture, application integration and software development
Ensure the smooth execution of incident management functions including application troubleshooting, root cause analysis, corrective action identification and implementation, preventive action identification and implementation, communication and reporting to all stakeholders
Evaluate current tools and processes to constantly improve maintenance and systems availability
Ensure critical business application uptime and availability SLAs are met consistently
Provide application support to users at global manufacturing, service, and warehouse locations and maintain existing applications
Serve as liaison between technology and business end-users
Identify, assess, and document business requirements, recommending business priorities and advising business on options, risks and costs versus benefits of various solutions
Triage incidents/problems with Manufacturing systems as they arise (as Tier II/III support), Problem-solving and analytical abilities to identify and resolve issues within Oracle EBS and either manage or directly perform enhancements/fixes to provide resolution satisfactory to our business partners
Lead and manage the application support including working with Oracle Support, External Service Providers and System Integrators to resolve application issues
Manage the application support and enhancement requests queue logged in the Service Desk application, ServiceNow, for Manufacturing and Quality applications. This will require conducting meetings with the business stakeholders, prioritizing requests, and driving resolution of the issues and requests
Manage and support the Change Control process for application issues
Implement new and enhancement projects from initiation to implementation phase including gathering requirements, writing functional design documents, communicating requirements to technical team members, writing test scripts, implementing, and training end users and IT support staff
Work across Oracle E-Business Suite modules including Bills of Material, Work-in-Process, Inventory, Planning and Scheduling, Procurement, Quality, and Supply Chain
Work on or support key processes and elements including work in process, manufacturing execution, bills of material, routers, planning and scheduling, inventory replenishment, serial-level transactions, purchase order processes, requisition/PO approval process, internal order/sales order process, receiving processes against POs/internal orders/inter-org shipments, outside processing, integration with outsourced warehouses, consigned inventory, incoming/in-process quality etc.
Strong Knowledge in Oracle API/ Interfaces in the area of Manufacturing and Quality Modules
Identify process improvements and work with business partners effectively to implement change
Guide internal/external teams in developing reports, customizations, interfaces and extensions for Oracle applications
Act as a liaison between business users and other technical resources, including ICU IT Infrastructure/Operations team members, and external service providers
Support and enhance Oracle Applications interfaces integrated with non-Oracle systems including MES
Create functional design, and perform application configuration
Drive test planning and execution
Train site application support teams in Oracle E-Business
Assist end users with day-to-day applications troubleshooting and end user questions
Participate in 24/7 department on-call program
Work on special projects as assigned

Requirements

What you’ll need

Must be at least 18 years of age
High School Diploma required
Bachelor’s degree in Computer Science, Mathematics, or a related field from an accredited college or university is preferred
Minimum 10 years of professional IT experience
Minimum 7 years of Oracle EBS application experience with various modules (INV, PO, AP, OM, AR, shipping, pricing, discrete manufacturing, quality, etc.)
Minimum 3 years in Oracle lead application support role
Minimum 3 years of Oracle application development experience

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Oracle EBSapplication supportincident managementroot cause analysisbusiness systems architectureapplication integrationfunctional designapplication configurationtest planningOracle API

Soft Skills

technical leadershipproblem-solvinganalytical abilitiescommunicationcollaborationprioritizationtrainingliaisonprocess improvementstakeholder management

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Mathematicsrelated field degree