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Implementation Engineer, Service IT
ICU MedicalImplementation Engineer responsible for IT planning and execution of ICU Medical’s Safety Software and Infusion products. Requires technical understanding of IT related technologies and communication with diverse groups.
Tech Stack
Tools & technologiesCloudLinuxMS SQL ServerSQLTCP/IP
About the role
Key responsibilities & impact- Implement ICU Medical IT solutions including planning, installation, and quality testing
- Maintain quality standards used by ICU Medical such as HITRUST or ISO.
- Work cooperatively with the client project teams with planning, implementing, and problem resolution
- Creation or maintenance of implementation and support documentation as defined by the Service Design Plan for each activity
- Participate in after-hours customer support, which includes an on-call rotation program, weekend maintenances, and other IT related activities.
- Other duties and responsibilities reasonably related to the job/position as assigned
Requirements
What you’ll need- Must be at least 18 years of age
- Bachelor’s degree from an accredited college or university or a High School diploma and equivalent combination of college education and experience
- 3 years or more of IT server and system installation and configuration
- Experience with HITRUST or other quality system methodologies and practices
- Intermediate experience with server hardware architecture (virtual and/or physical servers, data center, or cloud hosted)
- Intermediate experience with Microsoft Windows and Linux Server administration and troubleshooting
- Intermediate experience with Microsoft SQL Server (and other SQL database solutions) administration and troubleshooting
- Experience with Microsoft Domain / Active Directory concepts and theory
- Intermediate experience with TCP/IP Networking in both a wired and wireless environment and troubleshooting
- Experience with digital certificate concepts, creation and maintenance
Benefits
Comp & perks- This is largely a sedentary role.
- This job operates in a professional office environment and routinely uses standard office equipment.
- Typically requires travel 20-50% of the time
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT server installationsystem configurationserver hardware architectureMicrosoft Windows administrationLinux Server administrationMicrosoft SQL Server administrationActive DirectoryTCP/IP Networkingdigital certificate management
Soft Skills
problem resolutioncooperationplanningdocumentation creationcustomer support
Certifications
Bachelor’s degreeHigh School diploma