Manager

• Take responsibility for the assignment of tasks and management of workload for the Metrics & Reporting team
• Deliver all metrics & analysis in accordance with established timelines and/or contractual requirements
• Create dashboards and metrics for presentation to multiple levels in the business
• Distill large and complex data sets into business insight driving strategic development
• Communicate clearly and effectively with all level of the business (internally and externally)
• Prepare, and when necessary present, the findings from analysis conducted by analysts within the Data & Applied Analytics team to ICON Management
• Enabling efficient resource forecasting via maintenance and evolution of FTE and cost algorithms to project future demand
• Continuously improving FTE demand forecast accuracy by assessing forecast data against actuals and HR availability data
• Manage evolution of forecasting methods, analytics, and reports to meet changing customer needs e.g. on scenario modelling
• Managing and operating R&D wide time tracking system
• Managing the service email inbox for R&D time tracking system including customer support and user access management
• Managing the WBS codes on which users can book hours in the time tracking system
• Enabling proper training of R&D user community
• Updating and evolving existing training materials to support resource management
• Oversee the concept and roll-out of new training materials
• Acting as primary point of contact for training related questions
• Ensuring data reliability and integrity
• Managing proper assignment of job roles and skills to internal and external staff to enable reconciliation of time tracking data with forecasted demand
• As needed, supporting data quality improvement initiatives
• Delivering fit-for-purpose business analytics and reports
• Be a trusted advisor for key stakeholders at various seniority levels
• Drive development of fit-for-purpose business analytics and reports tailored to customer needs
• Drive standard analytics to functional representatives and project teams

Manager, Resource Forecasting, Analytics

Country Manager

Commercial Planning Manager

Planning Manager

Commercial Manager – Landfill & Gas

Country Manager – UK