Trial Operations Data Analyst

ICON plc

Data Analyst supporting Trial Operations data governance at ICON. Ensuring master data accuracy and integrity while collaborating with various stakeholders.

Posted 5/13/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support Trial Operations data governance by performing manual stewardship review for the Trial Ops MDM domain.
Partner with Trial Ops Governance, Data Owners/Stewards, and operational stakeholders.
Improve and sustain data quality and integrity for Trial Ops master data.
Perform manual review and validation of Trial Ops MDM records against defined standards.
Triage, investigate, and resolve basic data quality issues and route complex exceptions.
Execute stewardship workflows in the designated tools ensuring requests are processed within agreed SLAs.
Document decisions and rationale for approvals/rejections/holds in alignment with Takeda governance practices.
Apply data governance policies and ensure adherence to Takeda Quality Management System.
Monitor and report on operational metrics, escalating emerging risks and proposing remediation steps.
Support data cleansing and remediation activities under the direction of the domain steward/governance lead.
Coordinate with cross-functional teams to clarify requests and prevent recurring data issues.
Contribute to continuous improvement by identifying opportunities to streamline manual review steps.

Requirements

What you’ll need

Bachelor’s degree (or international equivalent) preferred; equivalent experience considered.
2+ years in data stewardship/MDM/data quality or related data operations (life sciences/clinical trial ops preferred).
Experience working in SOP/quality-controlled or regulated (GxP) environments preferred.
Detail-oriented; quality-first and accountable.
Sound judgment; escalates appropriately.
Clear communicator; collaborative in a matrixed environment.
Organized; able to meet SLAs in a high-volume workflow.
Continuous improvement mindset.
Working knowledge of data governance and data quality concepts.
Ability to apply standards/rules for manual review (completeness, validity, duplicate checks).
Proficient in Excel and collaboration tools; comfortable with ticketing/workflow and MDM systems.
Basic reporting/metrics and strong documentation/audit-trail discipline.
Awareness of GxP and 21 CFR Part 11 expectations.

Benefits

Comp & perks

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data stewardshipmaster data management (MDM)data qualitydata governancedata cleansingmanual reviewreportingmetricsdocumentationaudit trail

Soft Skills

detail-orientedquality-firstaccountablesound judgmentclear communicatorcollaborativeorganizedcontinuous improvement mindset