Senior Project Manager, Laboratory

ICON plc

Senior Project Manager at ICON overseeing clinical trials and laboratory operations. Collaborating with clients and ensuring project deliverables meet expectations within timelines.

Posted 5/13/2026full-timeRaleigh • New York, North Carolina • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies.
Oversee clinical laboratory operations workstreams, ensuring deliverables meet quality and timeline expectations.
Ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL) services, including the setup and day-to-day management of studies.
Attend and represent ICL at Client meetings.
Manage studies in accordance with Good Clinical Practice.
Provide Clients with regular study updates and communicate study progress to Clients and PM Leadership in a responsible and professional manner.
Represent Project Management at internal interdepartmental meetings or interdivisional meetings within ICON.
Act as the sponsor’s main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON Site Services Department.
Review newly assigned protocols and Amendments.
Monitor study progress throughout the study, using ICON tools and communicate pertinent information to clients/sponsors.
Provide client with support on ICO Labs system.

Requirements

What you’ll need

Bachelor's degree in a relevant field such as life sciences or healthcare.
Previous experience in project management within a laboratory or clinical research setting.
Minimum of 5 years of experience in a clinical laboratory, clinical trials, or customer management role in a life science related organization.
Minimum of 3 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical supply packaging and distribution, medical imaging, data management.
Strong leadership skills with the ability to mentor and train junior PMs.
Excellent communication and interpersonal skills, with the ability to represent the company at client meetings and internal meetings.
Detail-oriented with strong organizational skills to effectively manage study documentation, timelines, and budgets.
Willingness to travel as required (approximately 20%).

Benefits

Comp & perks

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical trialsclinical laboratory operationsGood Clinical Practiceproject managementdata managementIVRSclinical supply packagingmedical imagingprotocol reviewstudy monitoring

Soft Skills

leadershipmentoringcommunicationinterpersonal skillsorganizational skillsdetail-orientedclient managementprofessionalismresponsibilityteam collaboration