ICON plc

Site Payment Analyst

ICON plc

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Develops study-specific site and subject payment strategy with Site Payment leadership and payment vendors
  • Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation
  • Verifies contracts, budgets, and participant travel & reimbursement requirements are entered into the site payment system accurately
  • Reviews and approves site and patient payments and reimbursements and escalates issues to Site Payment leadership
  • Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately
  • Performs periodic QCs and reconciliation reviews of data
  • Acts as a point of contact for investigational sites and internal stakeholders for questions related to payments

Requirements

  • General understanding of clinical trial budgets
  • B.S. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager) and minimum of 3 years of relevant work experience
  • Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders
  • Proactive and communicative; able to manage email effectively
  • Customer-service oriented with strong communication (written and verbal) skills
  • Experience with working with large volumes of data
  • Detail oriented and proactively able to identify discrepancies in data
Benefits
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
clinical trial budgetspayment configurationsdata reconciliationdata quality controlpayment processing
Soft skills
critical thinkingcommunicationcustomer servicedetail orientedproactive
Certifications
B.S. degreeAdvanced degree