Work as a key member of the Patient Technologies Team to source stakeholder input and initiate, develop and maintain process and technology tools as required
Serve as support resource to Information Management and Global Product Development colleagues
Interact as directed with Business/Research Units to identify specific needs for ePRO and Mobile Health support
Resolve conflicts, influence and communicate with key stakeholders and user groups
Collaborate with key departments both within Global Product Development and across lines and divisions
Support rapid response, audit and inspection
Identify, initiate, and support solutions that allow study teams to implement ePRO and other patient-based technologies
Participate in and may lead initiatives to standardize elements of ePRO, eConsent and Mobile usage across the portfolio
Research allied technologies, vendor services and assist in developing expertise and forming a future expanded vision of patient-based technology usage
Assist and manage key components of eConsent roll-out activities including the development of best practices and process improvement
Engage external resources as required to develop internal Patient Technology functions and support
Conduct independent needs-based research to expand Patient Technologies’ knowledge and determine how technology implementation fits within boundaries of the sponsor rules and federal regulations
Requirements
Degree in a scientific, technology and/or business discipline
5+ years of working experience including 2 years of experience with Clinical Technologies
Expertise in Mobile Technologies
Mobile App usage and Deployment
PRO technologies
Process Management
Change Management
eConsent
Medical Devices
Good understanding of the processes associated with clinical study management, data management, and regulatory operations
Familiarity with eConsent concepts and best practices
Demonstrated project management skills
Project management, resource management (staff and financial), administrative, and technical capabilities
Effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization
Ability to manage multiple contacts and relationships at various levels throughout the organization
Understanding of business process re-engineering and implementation planning
Team player with good oral and written communication skills, with the ability to self-motivate on assigned sub-projects as required
Talent for training/presentation
Self-starter who is able to work independently and willing to provide original thinking
Adaptable and able to work with study teams with disparate levels of technical experience
Understanding of current technology and how it could be used to facilitate growth toward overall corporate goals
Ability to keep abreast of current regulatory and technical trends and how these trends would impact patient technology implementation within a large sponsor organization