Support all COAs (Clinician Reported Outcomes, Patient Reported Outcomes, Observer Reported Outcomes, & Performance Outcomes)
Assist in the implementation of eCOA and paper-based COA during clinical trial execution
Act as a core team member for eCOA development, including device testing, deployment, and ongoing maintenance
Provide expertise on PRO/COA scientific principles to ensure consistency across Therapeutic Areas and seamless integration among eCOA vendors
Ensure the ongoing quality, precision, and integrity of COA instruments throughout clinical trials
Contribute to vendor selection processes and provide input
Participate in specification meetings to support the design of ePRO application and monitoring reports
Review and approve ePRO specifications, screens, and prototypes and escalate concerns when necessary
Develop and execute the PRO Completion Guidelines
Serve as a key member of User Acceptance Testing, execute assigned cases, document issues, and collaborate with cross-functional partners for resolution
Share best practices and lessons learned across studies, Therapeutic Areas, and teams
Contribute to documentation that enhances COA processes, such as training materials and responsibility matrices
Monitor compliance metrics that impact PRO/COA quality
Stay informed on the latest scientific and industry best practices related to PRO/COA
Requirements
An undergraduate degree from an accredited institution or international equivalent required
Read, write and speak English
Four plus years of experience in CRO or healthcare related industry
Proficient in Microsoft Office
Working knowledge of Patient Focused Drug Development (PFDD) and 2009 PRO FDA Guidance and other relevant guidance and best practices is preferred
Strong interpersonal skills and demonstrated ability to work effectively as a member of cross-functional teams
Expertise working with eCOA/COA/ePRO
Strong analytical skills with a keen eye for detail
Excellent listening, verbal, and written communication skills
Ability to work independently and to involve management when needed