Customer Experience, Student
ICL Group
internship
Posted on:
Location Type: Office
Location: Beer Sheva • 🇮🇱 Israel
Visit company websiteJob Level
Entry Level
About the role
- Coordinate and manage CX training programs, including Service Excellence workshops
- Liaise with third-party consultants and internal stakeholders
- Collect and analyze participant feedback
- Lead the data collection and cleansing process for product and raw material database
- Ensure timely submission of data by relevant data owners
- Serve as a key user of the CO₂ Emission system
Requirements
- Currently a 2nd-3rd year student in a relevant field (Industrial Engineering & Management, Chemical Engineering, Chemistry, or Environmental Studies)
- Excellent communication skills in Hebrew and English (spoken and written)
- Proficient in Microsoft Excel and basic data analysis
- Technologically oriented, with a curiosity for digital tools and process innovation
Benefits
- Supporting a data-driven project for carbon emissions information
- Support for Customer Experience training initiatives
- Exposure to sustainability impact
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdata collectiondata cleansingMicrosoft Excel
Soft skills
communicationcoordinationmanagementfeedback analysiscuriosityprocess innovation