Sales Support Specialist
ICL Group
full-time
Posted on:
Location Type: Office
Location: Henstridge • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Process and amend customer orders
- Handle customer enquiries (phone, email, web forms)
- Manage MSDS requests and checks
- Administer the customer portal
- Coordinate sample requests and transport control
- Support complaint case files and SOP administration
- Produce price lists, dashboards, data uploads, and reports
Requirements
- Strong computer skills, especially Microsoft Office (Excel proficiency essential)
- Excellent customer care and communication skills
- Problem-solving mindset with focus on customer satisfaction
- Previous experience in a similar role (advantageous)
- Good mathematical ability and attention to detail
- Positive attitude, team player, and strong time management skills
Benefits
- Statutory workplace pension
- Potential for permanent employment after maternity cover
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data uploadsreportingprice listsdashboardsMicrosoft OfficeExcel
Soft skills
customer carecommunication skillsproblem-solvingattention to detailtime managementteam playerpositive attitude